Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Customer Service Representative in Austin, TX

PFS - Professional Financial Services

PFS - Professional Financial Services

Customer Service Representative in Austin, TX

Austin, TX
Full Time
Paid
  • Responsibilities

    JOB SUMMARY: Support the office in the daily operation of the branch office. Performs necessary branch collection activities as a means of minimizing losses.

    RESPONSIBILITIES:

    • Provide good customer and dealer service
    • Solicit for personal loan renewals
    • Prepare and process personal loan applications
    • Close approved personal loans
    • Assist in maintaining the order and integrity of the loan folders
    • Assist in maintaining insurance filing
    • Perform collection activities on delinquent accounts, by both written and telephone communication
    • Compliance with all state, federal and Company collections requirements
    • Assist in transporting repossessed automobiles for disposal
    • Ensure all repossession activities are in compliance with Company policies and procedures
    • Receive loan payments and post to customer accounts
    • Assist in maintaining cash drawer accuracy and security
    • Prepare and handle office deposits
    • Assist in branch record-keeping requirements
    • Assist with the development and training of all new personnel
  • Related Article
  • Qualifications

    JOB REQUIREMENTS:

    • Prior experience with customer service.
    • Knowledge of state and federal lending regulations.
    • Ability to obtain license to sell insurance (in applicable states).
    • Valid state driver’s license and acceptable driving record.
    • Access to reliable transportation for use in employment.
    • Computer literate.
    • EDUCATIONAL REQUIREMENTS: Higher Education preferred
  • Compensation
    $30,000 +
  • Benefits
    • Training and Development Programs
    • Growth Opportunities - we promote from within
    • Company-Paid Medical Insurance
    • Profit Sharing Program
    • 401k with Company Match
    • Car Allowance
    • Monthly Bonus Program
  • Industry
    Financial Services
  • About Us

    Our business is purchasing finance contracts for used automobiles, trucks, and motorcycles that originate from both franchise and independent vehicle dealers.

    PFS, as we call ourselves, is truly unique in today's marketplace. We are an experienced, flexible, and financially solid organization that has been in business over 15 years and puts a premium on COMMON SENSE in our decision making. We treat our relationships with our dealer clients as partnerships.