The automation team is a critical driver of various strategic initiatives at Citi and Chef is a key technology used for automation. Your role will be crucial in helping us design, scale, and manage our growing OpenShift and Public cloud (AWS/GCP/Azure) backed infrastructure. Your expertise will be contributed to troubleshoot application and infrastructure issues in a highly complex system with an enthusiastic team.

We are looking for candidates who have production experience with OpenShift based platforms, expertise in automating distributed systems, scaling a fast growing platform, maintaining high availability, capacity planning and a forward thinking/DevOps mindset ready to take on tomorrow's challenges.

In this position, you'll be responsible for:

• Triaging and troubleshooting production issues and blameless postmortems for incidents.
• Researching and implementing ways to automate the management of our infrastructure.
• Collaborate closely with multiple team such as engineering, datacenter, vendor just to name few.
• Support development and production support teams across our growing development, UAT, and production environments.
• Building out uptime, latency, and error and capacity monitoring for the stack.
• Taking part in on-call rotation for support.
• Pilot test Open shift in Grid
• Help the team optimize highly parallel workloads.
• Major Symphony initiative to upgrade to 7.2
• Reduce project bottlenecks related to Grid bursting into AWS for other application teams
• Skillful in cloud security to help us with cloud adoption and expand into AWS beyond just for bursting purposes
• Lead initiative to upgrade entire Chef Infrastructure to RHEL7
• Convert and reduce manual task efforts with Grid tasks into Ansible Playbooks

Qualifications:

• 5+ years of infrastructure support experience.
• 2+ years of software development experience. (Java/go/Python/node)
• Experience with container orchestration framework such as Kubernetes, Docker
• Experience supporting Linux systems hosted in a cloud environment - We're using AWS/GCP (specifically EC2, EKS, Teraform, Openshift, ElasticCache, and S3, to name a few).
• Experience with CI/CD products.
• Understand and assist in implementing monitoring in cloud and of the PaaS/IaaS
• Strong understanding of IT Risk and IS security fundamentals in cloud.
• Familiarity with using Ansible/Chef.
• Excellent communication skills.
• Understanding of Agile and Scrum fundamentals.
• A strong desire to understand complex systems and how to troubleshoot and make them highly available.
• A collaborative spirit and you enjoy working with a team to build things in agile fashion.
• A desire to continually improve and you value giving and receiving constant and constructive feedback.

Education:

• Bachelor’s/University degree or equivalent work experience

Job Family Group:

Technology

Job Family:

Infrastructure

Time Type:

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Citi enables growth and progress for individuals, communities, institutions and governments around the world and has been doing so for more than 200 years. They recognize that their ability to best serve their clients and customers comes from the diverse and engaged employee base and they work tirelessly to deliver opportunities for growth and development to the most talented people. This is a place where the best come to get better.