Job Description

This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a remote eligible position.

The primary purpose of this position is to analyze and render a decision on direct consumer loans that are consistent with underwriting guidelines, loan policies and management direction. The Direct Underwriter will be responsible for documenting the loan file with the decision, recommend alternative solutions when viable, and providing financial education to members. The Direct Underwriter must maintain a solid understanding of the wide range of products including, but not limited to personal, secured, and home equity loans. The Direct Underwriter is also required to review system decisioned loan applications returning for 2nd Review due to dispute, clarification, stipulation review, or request to override the system decision. Additionally, the Direct Underwriter will be responsible for understanding and complying with financial and lending regulations. In this role, the Direct Underwriter will be responsible for daily loan review, to include, but not limited to, appraisal review, VOI, and loan deferment requests.

Essential Functions

• Consumer Lending Underwriting Operations: Underwrite a full range of direct consumer loans including secured, unsecured, and home equity products. Verify and approve application documentation such as verification of income and property valuations. As applicable, interact with the Loan Officer to discuss loan options, procure additional information necessary to render a loan decision, and explain loan decisions. Recommend financial education and alternative solutions/products as applicable to improve the members financial quality of life. Analyze information, documents, and render a loan decision on loans returning for 2nd Review.
• Ad Hoc Projects: To include but not limited to loan deferment requests, software testing, meeting facilitation, resources for other underwriters, or other special projects.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications

Minimum Formal Qualifications for this Position

• Associate's Degree in Accounting, Finance, Statistics, or similar field of study
• 3+ years' consumer lending experience, Required.
• 1+ Years' underwriting experience, Preferred.

Technical or Specialized Knowledge/Skills:

• Working knowledge of home equity lending / underwriting.
• Strong command of all basic underwriting guidelines, policies, and procedures relating to consumer lending.
• Experience in a centralized underwriting environment.
• Basic knowledge of risk based lending.
• Basic knowledge of mid / sub-prime lending.
• Basic experience with financial counseling and coaching.
• Working knowledge of documentation and regulatory paperwork related to direct lending.
• Strong level of diplomacy and tact in dealing with Loan Officer/Member interactions.
• Strong communication skills with the ability to interact with all levels of the organization.
• Strong problem solving, analytical, and investigative skills.
• Proficient with computer and basic software applications (Microsoft Word/Excel/Outlook etc.).

Certifications Required:

• None

Environmental, Physical and Psychological Requirements

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Lifting - Rarely (40 Lbs)
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Occasionally
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Occasionally
• Noises louder than normal speaking volume - Occasionally
• Temperature Changes - Rarely
• Atmospheric Conditions - Rarely

Additional Information

This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a remote eligible position.

The pay range for this position is: $28.77 to $31.96 per Hour (S14)

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

This position is eligible for our corporate bonus program based on company performance.

Benefits Summary Sheet

At Ent Credit Union, we offer a comprehensive benefits package, including:

• Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network.
• 401(k): 3% automatic contribution after three months, plus up to 6% matching.
• Paid Time Off: During your first year, enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there.
• Volunteer Time Off: Paid time off to give back to the community.
• Education Support: Up to $10,000 annually for higher education and assistance for certifications.
• Exclusive Discounts: Significant savings on home, car, and personal loans.

For more information about our outstanding benefits please visit our careers page at www.ent.com/careers.

We anticipate this position to close on 06/27/2025. Please submit your application at your earliest convenience to be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)