At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Finance organization drives performance while upholding the Company’s commitment to regulatory compliance and financial integrity through strategic collaboration with internal business partners and external constituents including the investment community and supervisors. By leveraging its unique view that spans across the Blue Box, Finance supports innovation and transformation by helping identify and prioritize the best and most impactful growth opportunities for the Company.

As the Director- Compliance, this position, within the First Line of Defense (1LOD), will provide strategic thought leadership to the Finance organization on matters relating to regulatory change management and new product / service governance. This role will be instrumental in supporting Finance leaders in the identification, assessment, and implementation of regulatory changes impacting the organization. This role is critical to ensure Finance senior leaders have the right visibility into how the organization remains compliant with evolving laws, rules, and standards across jurisdictions. The ideal candidate has strong subject matter expertise across key financial regulations applicable to Finance organizations.

Key Responsibilities:

• Serve as the primary compliance partner and advisor on regulatory change management and new product / service matters, offering expert guidance to Finance teams.
• Track and interpret (when necessary) regulatory changes from global, federal, and local authorities relevant to Finance’s operations.
• Maintain a structured regulatory change management framework for Finance, in alignment with Second Line of Defense requirements, including documentation, tracking, and reporting of regulatory updates.
• Coordinate updates to internal policies, procedures, and controls in response to regulatory changes.
• Provide consultation to stakeholders through the New Product Approval (NPA) process
• Assist with control design activities led by Control Management, advising on compliance risk mitigation elements
• Coordinate with compliance, legal, risk, and Finance teams to ensure consistent interpretation and application of rules and policies.
• Lead training and awareness programs to promote a culture of continuous learning and to ensure colleagues understand new regulatory obligations.
• Act as a trusted advisor to senior leaders, supporting a culture of compliance and accountability.

Qualifications:

Required:

• 7+ years of compliance, legal, or risk experience within a financial institution, preferably in a business-aligned or first line of defense role.

• Deep knowledge of regulatory frameworks applicable to Finance organizations (e.g., Regulation YY, Bank Holding Company Regulatory Reporting requirements, Basel, SEC, etc.)

• Experience designing and implementing compliance controls, programs, and assessments.

• Strong understanding of the regulatory environment and expectations of federal and state banking regulators.

• Prior credit card industry and / or support of Finance organizations is a plus.

• Bachelor’s degree required; advanced degree or professional certifications (e.g., CRCM) is a plus

• Excellent written, verbal, research, analytical, and interpersonal skills.

• Ability to influence and advise stakeholders at all levels.

• Strong project management skills, ability to lead multiple projects and support multiple priorities simultaneously.

• Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change.

Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.

Guardian

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.