Job Purpose

The Document Control Specialist I is responsible for processing all incoming and outgoing mail. Ensures packages are in good order for outgoing mail. Prepares incoming mail for scanning and/or distribution to appropriate departments. Communicates with other departments as necessary to complete a task.

Essential Responsibilities

• Opens and sorts incoming mail.
• Prepares incoming mail for scanning and/or distribution.
• Scans documents, front end and backend.
• Processes work on Microfilm/Fiche.
• Distributes documents to appropriate departments.
• Processes or supports returned mail.
• Receives and transports mail from Post Office.
• Meters outgoing mail.
• Receives deliveries.
• Performs clerical work to include filing, logging in/out files, removing requested correspondence from outgoing mail.
• Assists with special projects to support various JNL departments.
• Processes work on occasional Saturday's, as assigned.
• Comfortable driving a company vehicle, as assigned.

Other Duties

• Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

• Working knowledge of Microsoft Office applications.
• Good data entry skills and ability to type 35 words per minute.
• Ability to work in deadline-driven, volume processing environment.
• Must be detail oriented, organized, dependable, and able to adapt to change.
• Ability to interact with peers and other departments as necessary to maintain departmental goals.
• Ability to multi-task.
• Good verbal and written communication skills.
• Ability to lift to exert force up to 50 lbs.

Qualifications

• H.S. Diploma or equivalent required.
• 1+ years work experience required.

We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

Jackson is committed to helping clarify the complexity of retirement planning. Our range of annuity products, financial know-how, history of *award-winning service, and streamlined experiences strive to reduce the confusion that complicates retirement plans.

We dedicate our time, money, and resources to strengthening financial literacy, striving to make sure every American has access to the resources they need to master their money and their future.

Interested in becoming one of our associates? We develop and celebrate talent in many areas, from sales and marketing to consulting and compliance. We know that diversity and inclusion make us all stronger together. Learn more at jackson.com/careers.

Jackson® is the marketing name for Jackson Financial Inc., Jackson National Life Insurance Company® (Home Office: Lansing, Michigan), and Jackson National Life Insurance Company of New York® (Home Office: Purchase, New York).

*SQM (Service Quality Measurement Group) Call Center Awards Program for 2004 and 2006-2022. (Criteria used for Call Center World Class FCR Certification is 80% or higher of customers getting their contact resolved on the first call to the call center (FCR) for 3 consecutive months or more.)