DESCRIPTION

CME Group is currently looking for an Enterprise Application & System Entitlements (EASE) Operations year-round intern.

This candidate will assist the EASE & Co-Location Operations team on day-to-day activities in support of CME Group's Globex, Clearing, and Co-Location applications. Support includes granting access and entitlements for internal and external users, providing customer education, and assisting with level one support for the applications. Analyst must ensure sensitive information is secured at all times and only appropriate parties are given access to CME systems.

Principal Accountabilities:

• Respond to customer requests via multi support channels (Email, Phone, Chat, and walk up requests)

• Provide first level troubleshooting for CME Group applications

• Assist analysts on day-to-day tasks as well as ad-hoc projects

• Protect customer security by ensuring sensitive information is captured appropriately and only distributed to authorized parties

CME Group: Where Futures Are Made

CME Group (www.cmegroup.com) is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.

CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.