Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Company

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk, and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce, and maximize performance.

Working shoulder to shoulder with you, we uncover opportunities for sustainable success-and provide perspective that moves you.

Summary of Role. The Intern will support customer service and sales for our domestic, multinational, and mid-market clients. Role will support our Sales and Client Care teams to respond to inbound calls/queries and generate leads through outbound calling/marketing campaigns. This position requires an interest in product sales and servicing experience, self-motivation. Sales experience desired but not required. Intern position will provide training of our Rewards Data Intelligence (RDI) business. That is understanding of how survey data influences compensation planning, reward benchmarking and how to respond to RDI/Work and Rewards (W&R)/Software sales opportunities. The individual will work with Client Facing teams and Survey Management teams to help support our online RDI Store and provide support including but not limited to Participation, Pricing and Order Fulfillment.

The Role.

Relationship Building & Client Servicing

• Understand the participation and order process for both domestic and mid-market clients/prospects through order solicitation, marketing campaigns, personalized email campaigns and upsell/cross sell
• Get a basic understanding of job matching, data submission and demos/training
• Manages RDI’s e-commerce platform (the RDI Store) to respond to questions/issues as needed
• Supports RDI Industry Teams to follow-up with key targets for participation and orders

Identifying and learning about sales and creating opportunities

• Executes special sales campaigns, upselling products & outbound sales calls
• Identifies sales opportunities then fields to the correct team
• Set appointments for sales teams

Survey Development

• Partners with marketing/other RDI teams to develop/execute campaigns to target participants/product sales
• Collaborates and seeks out synergies to help teams achieve common goals/objectives in specific industries

Training and Development

• Supports team in learning product, job match and solution focused conversations as required
• Supports team to learn about sales, customer service, marketing, and reward products

About you.

• Progress towards a bachelor’s degree in business, marketing, human resources, economics, finance, mathematics or any other major with significant quantitative, business course work, and minimum GPA of 3.0
• Experience in a corporate environment, selling and/or delivering high level customer service is a plus
• Experience in sales, maintaining and growing client relationships is a plus
• Excellent listener - able to probe, understand the issues, and respond with correct solutions
• Desirable - sales experience, analytical skills, and attention to detail
• Must be strongly team orientated, curious and have a growth mindset
• Accepting applications from candidates that graduate with a bachelor’s or master’s degree between December 2023 and May 2026
• Able to work legally in the United States indefinitely and without Visa sponsorship
• Internship will run through July and August

The Application-Interview Process:

Step 1: Online application, including resume/CV

Step 2: Online assessments and Video Interview

Step 3: Virtual Interview with business

Step 4: Offer and on-boarding

WTW Work Flex: At WTW, we see things differently. We understand flexibility is key to supporting an inclusive and diverse workforce and so we have a variety of different working arrangements which we call “WTW Work Flex”. We encourage colleagues and candidates to make requests for the types of flexible working arrangements that suit them. Visit our career site for more information: https://careers.wtwco.com/wtw-work-flex/

Recruiting tips:

WTW specializes in preparing for the unknown. Here’s how to get ready for the big day: https://careers.wtwco.com/hints-and-tips/

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role.

Compensation

The hourly rate being offered for this role is $20 - $22 per hour. This role is also eligible for over-time.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits : Medical (including prescription coverage), Dental, Vision, Health Savings, Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

Leave Benefits : Paid Holidays, Annual Paid Time Off (includes paid state /local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)

Retirement Benefits : Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

WTW may be subject to employment-related COVID-19 vaccination mandates from time to time in certain jurisdictions that may require certifying and providing documentation of vaccination against COVID-19 to work in a WTW office.

EOE, including disability/vets

At WTW, we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.