+--------------------------------------------------------------------------+ | MISSION | +--------------------------------------------------------------------------+ | Provide an attractive, safe, clean, and secure vessel by supervising the | | efforts of the deck crew in maintaining the vessel and its equipment in | | a systematic manner to provide passenger satisfaction. | +--------------------------------------------------------------------------+

+--------------------------------------------------------------------------+ | ESSENTIAL OUTCOMES | +--------------------------------------------------------------------------+ | - Operate the vessel in compliance with all U.S. Coast Guard | | regulations, company policies and good marine practice. | | - Use prudent judgment in safely navigating the vessel in varying | | weather conditions, river stages, and harbor traffic. | | - Provide a safe, clean, and secure vessel by properly supervising the | | mate, deckhands, and other members of the crew. | | - Provide an enjoyable experience for riverboat guests. | | - Conduct periodic drills and routine inspections of all areas of the | | vessel and the vessel’s equipment to ensure safe operating. | | - Maintain the vessel’s logbook and submit cruise reports daily. | | - Report equipment problems, personnel problems, unusual issues, and | | passenger complaints/suggestions to supervisor regularly. | +--------------------------------------------------------------------------+

Required Skills

+--------------------------------------------------------------------------+ | KNOWLEDGE, SKILLS, & ABILITIES | +--------------------------------------------------------------------------+ | Sufficient interpersonal skills to handle sensitive or difficult | | employee relations issues. Extensive customer service skills. Ability to | | understand the technical and operational aspect of the jobs held by | | employees. Ability to problem solve and make decisions quickly during | | emergency situations. Demonstrated public speaking ability. Demonstrated | | ability in safe navigation of a vessel in congested waters. Excellent | | organizational skills. Ability to read, and understand technical | | manuals, and Coast Guard rules/regulations. | +--------------------------------------------------------------------------+

Required Experience

EDUCATION

DEGREE:

Coast Guard License (Master of 100 tons) required. First aid training. Minimum High School diploma.

FIELD:

Marine Operations 

EXPERIENCE

YEARS:

Minimum 2 years on passenger vessel as Master or equivalent.

FIELD:

POSITION REMAINS OPEN UNTIL FILLED. BI-STATE DEVELOPMENT IS AN EQUAL OPPORTUNITY/ ACCESS / AFFIRMATIVE ACTION/ PRO-DISABLED AND VETERAN EMPLOYER. BI-STATE DEVELOPMENT IS COMMITTED TO PROVIDING AN EQUAL EMPLOYMENT OPPORTUNITY EXPERIENCE FOR ALL EMPLOYEES, APPLICANTS, VENDORS AND CUSTOMERS WITH AN ENVIRONMENT FREE OF DISCRIMINATION, HARASSMENT, AND RETALIATION.

+--------------------------------------------------------------------------+ | KNOWLEDGE, SKILLS, & ABILITIES | +--------------------------------------------------------------------------+ | Sufficient interpersonal skills to handle sensitive or difficult | | employee relations issues. Extensive customer service skills. Ability to | | understand the technical and operational aspect of the jobs held by | | employees. Ability to problem solve and make decisions quickly during | | emergency situations. Demonstrated public speaking ability. Demonstrated | | ability in safe navigation of a vessel in congested waters. Excellent | | organizational skills. Ability to read, and understand technical | | manuals, and Coast Guard rules/regulations. | +--------------------------------------------------------------------------+