Job Description

In direct recruitment representative partnership with North Carolina Underwritering Insurance Association (NCUIA), a fast-paced insurance organization is seeking an enthusiastic and motivated systems engineer to join their talented technical infrastructure team.  An ideal candidate will be a critical thinker who is team-focused, mission-driven, security-minded and experienced in delivering innovative solutions.

_WHO ARE WE? _

NCJUA

The NORTH CAROLINA JOINT UNDERWRITING ASSOCIATION (NCJUA), also known as the FAIR (Fair Access to Insurance Requirements) Plan, is a tax-exempt association of insurance companies licensed to write and engage in writing property insurance coverage in North Carolina. The Association was created by law to act as a market of last resort to provide adequate basic property insurance to property owners having insurable property in North Carolina.

NCIUA

The NORTH CAROLINA INSURANCE UNDERWRITING ASSOCIATION (NCIUA), also known as the Coastal Property Insurance Pool, is a tax exempt association of insurance companies authorized to write and engage in writing essential property insurance coverage in North Carolina. The Association was created by law to act as a market of last resort to provide adequate essential property insurance to property owners having insurable property in the Beach and Coastal Areas of North Carolina.

OBJECTIVES OF THIS ROLE

• Manage infrastructure system design, implementation, testing, and maintenance
• Evaluate flow of business applications and provide recommendations for improvement
• Identify potential issues and recommend practical solutions
• Automate business processes to increase efficiency
• Document infrastructure team’s  processes
• Work closely with various departments to help support their goals and objectives
• Provide guidance and mentorship to other team members
• Assess and propose changes to security policies, standards and procedures
• Continue to refine business continuity processes

RESPONSIBILITIES

Responsibilities of this position include, but are not limited to:

• Communication with stakeholders to identify objectives and recommend suitable solutions
• System optimization to ensure performance and minimize resource usage
• Automation scripting
• Installation/configuration of operating systems, software, and hardware components
• Planning and implementation of system upgrades and migrations
• Documentation of procedures for routine tasks to leverage IT support staff
• Design and participation in semi-annual disaster recovery tests
• Participation in weekly on-call rotation
• Communication of potential business risk to executive leadership

REQUIRED QUALIFICATIONS

• 5+ years relevant work experience
• Solid understanding of virtualization technologies (VMWare, Hyper-V)
• Windows Server/Active Directory administration
• Office 365 Administration/MS Exchange messaging platform
• Access management and multi-factor authentication experience
• Networking concepts and implementation (Cisco)
• Firewall and VPN administration
• Endpoint threat protection
• Windows Powershell scripting
• Secure certificate management
• SaaS application administration
• Excellent communication skills
• Ability to work flexible hours
• Effective project and time management
• Analytical and problem solving/troubleshooting skills
• Ability to explain complex technical concepts using plain language

PREFERRED QUALIFICATIONS

• Linux/Unix Administration
• Hyper-converged infrastructure (HCI) concepts
• Sharepoint administration
• Patch and vulnerability management

BENEFITS

• Group Medical and Group Dental available to eligible employee and eligible dependent(s) upon hire with no waiting period.
• 401(k) Savings Plan - 100% employer match up to first 6% of contribution.  No waiting period to participate.  3-year vesting period.
• Pension Plan - Defined benefit plan that calculates a benefit, at retirement, through a plan formula that considers such factors as salary and length of service.  Automatic participation.  5-year vesting period
• Flexible spending account
• Paid Vacation, Sick Leave, and Holidays
• Basic Term Life Insurance and Accidental Death and Dismemberment Insurance for employee and eligible dependents
• Supplemental Term Life and Accidental Death & Dismemberment Insurance for employee and eligible dependents
• Employee Assistance Program
• Short-Term and Long-Term Disability
• Health Care and Dependent Care Flexible Spending Accounts
• On-Site Fitness Center
• On-Site Cafe

Company Description

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