We are seeking an experienced Assistant Branch Manager for our West Allis branch. If you have previously managed in a banking environment for at least two years and are seeking a culture that fosters collaboration, accountability, and recognition, we want to hear from you! We reward our associates with career advancement opportunities, outstanding benefits, continuing education assistance, and more!
As part of our branch leadership team, this position is responsible for assisting with day-to-day branch operations, leading teams of associates to create quality banking experiences for our members, and building, strengthening and retaining member relationships.
DUTIES / RESPONSIBILITIES:
- Participates in the hiring, training, supervising and evaluating branch staff.
- Assists with supervising and coaching teams on the proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same.
- Oversees the scheduling of personnel, ordering of cash, and work flow of the branch.
- Builds banking relationships with members, offering financial products and services. Originates consumer loans within approval limits.
- Assures that members receive high quality, efficient, friendly and professional service.
- Performs other duties as assigned.
Required Skills
Required Experience
- Bachelor’s degree and minimum of two years management experience in a retail banking environment, or equivalent combination of education and experience.
- Demonstrated success in leading a financial retail branch to achieve customer service and sales goals.
- Demonstrated experience balancing multiple priorities and managing a variety of projects in a high volume work environment with strong attention to detail.
- Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently.
- Ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality.
- Must have, or be able to attain, a National Mortgage Licensing System registration (NMLS#) and be licensed, or be able to attain licensure, to sell credit insurance.
- Must have a thorough understanding of company policies and procedures as they relate to the position. Must understand and comply with all job related state and federal laws and regulations.
EO/AA EMPLOYER; INCLUDING VETERANS AND INDIVIDUALS WITH DISABILITIES.