Job description

Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

We are currently seeking an experienced individual to join this team in the role of Employee Relations Consultant.

The Employee Relations Consultant is responsible for a range of employee relations activities, which may include providing advice to managers, resolving issues and/or general complaints, providing guidance on business change activities and Human Resources Policy, and taking the lead a variety of important Employee Relations projects.

This role will be located within the Human Resources function on the Employee Relations Team, reporting to the Sr. Manager of Employee Relations.

Here is what you can expect:

As an Employee Relations Consultant, you will spend most of your time managing Employee Relations processes and projects. Your responsibilities will likely include:

• Provide advice and guidance on the business change process, HR Policy & Procedures as well as provide support to various other Employee Relations activities

• Provide support to the Employee Relations Process for ensuring new laws and regulations related to people risk are up to date across the US bank

• Create analyze Employee Relations case data and develop reporting to support investigations and other Employee Relations activities

• Directly handle complaints that are raised through various internal complaint channels by conducting internal investigations, conducting culture assessments, and helping to facilitate resolutions to employee conflicts

For this role, HSBC targets a pay range between $96,900.00 and $145,300.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Requirements

Employment elegibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions.

You will likely have the following qualifications to succeed in this role:

• Sufficient experience working in roles within HR Advisory, Employee Relations, or HR Operations

• Familiarity with HR processes, policies, and procedures

• Strong collaborations skills, including the ability to work with others to move work and projects forward, as well as the ability to work independently

• Strong critical thinking skills, ability to see the bigger picture while paying attention to detail

• Strong technical skills with Microsoft Office, i.e., Excel and PowerPoint

• Some experience working with data sets, including conducting basic data analysis to draw conclusions

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.