Impound Specialist Irving, TX/en-US/External/job/Irving-TX/Impound-Specialist_R1298/apply At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car. Every team member is integral to our success. Whether youre at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service. Job Description Job Summary The Impound Specialist will be responsible for the impound component in the Loss Mitigation Department and will ensure that the necessary steps are being followed to properly secure any potential losses associated with impounds, seizures, tows, or abandoned vehicles. This position will be responsible for handling all vehicles from notice of impound until the collateral is secured or abandoned. This role requires independent judgment and typically has limited supervision. Knowledge of all areas in Collections & Loss Mitigation is generally expected. Essential Functions * Works with impound facilities to ensure impound paperwork is complete, schedules and coordinates pickups by repossession agencies. Coordinates pickup of vehicles between law enforcement and repossession agencies. Notifies repossession agencies of impounds, seizures and abandoned vehicles. * Negotiates storage fees with impound lots, works to ensure vehicles are not auctioned, crushed, sold or kept in police custody. * Prepares hold harmless documents, notarizes paperwork, overnights documents to agencies and impound yards. * Ensures that requests for repossession fees, impound fees, bail out fees and other related expenses are submitted to management for approval. * Properly and accurately documents all account activities. Updates repossession notifications after successfully securing the collateral. * Works closely with the Asset Remarketing team to ensure the collateral is transported to the assigned auction locations. Provides all necessary paperwork to agencies and auctions. * Reviews PDA documents for recommendation on securing or abandoning collateral. * Ensures compliance with Exeters policies & procedures, state and federal laws, regulations and standards. * Handles incoming calls. * Other duties as assigned. Education and Experience * High school diploma or equivalent. * 2 - 3 years of work related experience. * College degree preferred. * Experience in the finance or credit industry preferred. * 2 years of administrative support experience preferred. Requirements Exeter Finance LLC is an Equal Opportunity Employer. Posted 2 Days AgoFull timeR1298 At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to provide options that make sense, getting customers behind the wheel of their car. Every team member is integral to our success. Whether youre at a servicing center helping customers with their loans, in the field building relationships with auto dealers, or supporting the company from its corporate offices, you will enjoy a nurturing, invigorating and positive work environment. We offer individually tailored compensation packages with competitive salary and benefits, plus training and development opportunities, team member recognition and awards, and so much more. As an equal opportunity employer, were committed to hiring talented people, including veterans and military family members, who share our commitment to deliver outstanding customer service where we value our people, performance and service by exhibiting a Culture of Excellence.