Facilities Coordinator, Analyst
at iCapital (View all jobs)
New York, NY, United States

iCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $180 billion in global client assets invested in 1,441 funds, as of February 2024.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2023); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a three-time winner of MMI/Barron's Solutions Provider award (See link below).

About the Role

iCapital is seeking a Facilities Coordinator to join our growing team in New York City. The Facilities team is pivotal in crafting an inviting and enriching environment for iCapital's workforce.

The ideal candidate is service-oriented with a focus on hospitality, excels in dynamic settings, and possesses exceptional written and verbal communication abilities. This position will contribute to the vitality of our New York office by coordinating the day-to-day operations and bolstering employee engagement initiatives. Reporting directly to the Office Manager, this role is key in ensuring a seamless workplace experience.

Responsibilities

• Collaborate closely with the facilities team to uphold office cleanliness and functionality standards.
• Oversee one full floor at iCapital's NY office, approximately 25,000 sq ft. This includes a full pantry and various conference rooms.
• Support daily operations:
  • Manage and restock inventory of office supplies, snacks, groceries, and beverages.
  • Facilitate supply procurement to ensure the office is always fully stocked.
  • Coordinate and support in-office catering, meetings, and events.
  • Oversee the maintenance of various equipment in the office such as coffee machines and printers.
  • Ensure the office and conference rooms remain tidy and secure.
• Address and escalate service requests via the workplace ticketing system, Freshservice.
• Support the Office Manager with assorted tasks as required.
• Assist in managing office seating arrangements, room allocations, and overall floor plans.
• Serve as a liaison with building management and external vendors, including organizing deliveries and obtaining Certificates of Insurance (COIs).
• Uphold office safety protocols outlined by the company and building management.
• Create a welcoming and organized entry experience for guests and new hires.
• Coordinate onboarding and offboarding tasks with the Talent Acquisition team.
• Aid in planning, setup, and cleanup of both internal and external events.
• Provide backup support for team members during breaks and time off.
• Contribute to ad hoc projects as required.

Qualifications

• Able to work in person, Monday-Friday, 9:00 AM - 6:00 PM (times may fluctuate due to facility needs)
• Strong time management and prioritization skills
• Proficient with Microsoft Office Suite and comfortable with learning new tech systems
• Friendly, approachable, and professional demeanor
• Able to maintain composure under pressure
• Participate and cooperate effectively as a team member
• Able to communicate across all levels of the organization in a personable and hospitable manner
• Exert passion and enthusiasm for your work
• Proactive problem-solver with a penchant for implementing process improvements
• Organized, detail-oriented, and able to see the big picture
• Intelligent, quick learner, high level of integrity, and self-confident
• Demonstrate a collaborative spirit by actively engaging as a team player
• Present a professional appearance daily
• Able to work in an office and lift to 40 lbs

Benefits

The base salary range for this role is $60,000 to $70,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. We offer most employees the flexibility to work in the office three or four days. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

iCapital is the leading global fintech company and has transformed how wealth management and asset management companies access private markets for clients. We do this through intuitive, end-to-end technology that provides education about private investments and analytical tools to evaluate them.