Qualifications
THE EXPERIENCE YOU BRING TO THE TEAM
MINIMUM REQUIRED EXPERIENCES
- 0-1+ years of related experience
DESIRED EXPERIENCES
- Computer Science Bachelor degree or equivalent
- Solid experience with Unix/Linux and/or Windows Server technologies
- Programming, Java, JavaScript
- Analytical, detailed oriented, teamwork
- Prior professional work experience – internship, school capstone project, etc.
SKILLS
- The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems
- The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
- Ability to transform business processes using BPA, RPA, or other technology-enabled automation
- The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
- Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC
- Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
- The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.
- Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS
- The group of skills related to Programming including coding, debugging, and using relevant programming languages
- Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
- Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere
- The group of skills related to Operational Excellence including improving and overseeing operations
- Ability to frame ideas as systems and analyzing the inputs, outputs, and process
- Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version
- Adept at managing project plans, resources, and people to ensure successful project completion
- Skilled in cloud technologies and cloud computing
- Determining causes of operating errors and taking corrective action
- The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
- Experience gathering accurate information to explain concepts and answer critical questions
- The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.
- The group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technology
- Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information
- Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI
- Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration
- Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes
- Experience helping an organization to plan and manage change in effort to meet strategic objectives
- The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.
TOOLS
- Skilled in using UNIX
- Skilled in using Cucumber for supporting Behavior Driven Development (BDD)
- Skilled in Tableau
- Skilled in Java
- Skilled in using Selenium for testing
- Experience using APIs for developing or programming software
- Experience using JIRA
- Skilled in JSON
- Skilled in Jenkins
- Skilled in SQL
- Skilled in Docker
- Skilled in CSS
- Skilled in Oracle PL SQL
- Skilled in ServiceNow to manage digital workflows
- Skilled in JavaScript
- Experience running, monitoring, and updating LMS
- Experience using Salesforce CRM
- Skilled in XML
- Experience using BitBucket
- Skilled in Excel
- Skilled in HTML
Additional Information
REF ID NUMBER: REF8870K
The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.