Job Description

As a valued contributor to our team, you will provide direction and guidance to the team for the day-to-day operations of the Technology Reference Model (TRM) function, as well as lead cross-functional continuous improvement efforts and the design of the “next-generation” TRM function as a key driver in the execution of Fannie Mae’s Digital Transformation strategy.

The Enterprise Architecture – Product Management – Principal role for TRM will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Work closely with key executive stakeholders to develop and maintain TRM strategy & roadmap (TRM evolution, Product strategy, Composite & Technical Capability Patterns)
• Be the main Point of Contact for inquiries about the TSP from executive & senior leadership: provide updates, manage ad-hoc data calls (ex.: FHFA requests)
• Manage TRM Stakeholders & Owner relationships
• Manage full lifecycle of patterns (TC, Composite) & Technology Products from identification of needs & intake to development, implementation & maturity
• Identify & drive delivery process improvement opportunities
• Stand up & mature TRM operations structure (ex.: TRM daily forum, TRM service desk, TRM service delivery SLAs & KPIs, etc.)
• Provide overall TRM Program Management, including communications strategy & reporting, oversight of financials, backlog management, feature prioritization, and implementation of process improvements

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REQUIRED SKILLS:

• Excellent communication & facilitation skills at the executive level: this role will need to be able to influence & negotiate with executive stakeholders across the company, and drive their efforts towards a common objective
• Experience managing high-visibility processes, finding the optimal balance between agility, optimal user experience, and effective risk mitigation
• Creative problem solving & out-of-the-box thinking, able to focus on the desired business outcomes to drive the development of innovative solutions
• Solid understanding of the Technology Reference Model & technology lifecycle at Fannie Mae, and the various functions & stakeholders that support it
• Experience facilitating cross-functional problem solving exercises using common problem solving techniques including but not limited to:
  • Value Stream Mapping
  • Design Thinking
  • Ishikawa/Fishbone diagram analysis
  • Root Cause Analysis
  • Pareto Analysis
• Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
• Experience gathering accurate information to explain concepts and answer critical questions
• Experience helping an organization to plan and manage change in effort to meet strategic objectives
• Experience identifying and selecting strategic options, and identifying resources to meet the defined objectives
• Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
• The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
• The group of skills related to Operational Excellence including improving and overseeing operations
• The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
• The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.

TOOLS:

• Skilled in common problem solving tools including but not limited to:
• Skilled in creating & delivering impactful communications and presentations to facilitate decision-making at senior and executive leadership levels.
• Skilled in identifying, tracking, and reporting on relevant Key Performance Indicators
• Skilled in Atlassian tools (i.e., Confluence, Jira, Jira Service Desk)
• Skilled in Visio, Excel, PowerPoint
• Skilled in MyServices to manage digital workflows
• -Experience modeling processes/value streams (Visio, ARIS, HOPEX, etc.) and operationalizing them

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM MINIMUM REQUIRED EXPERIENCES

• 4 years experience

DESIRED EXPERIENCES

• Bachelor degree or equivalent

Additional Information

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

HM: ATUL BANSAL

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.