National IT Vendor Management Summer Intern- 2019 National IT Vendor ManagementSummer Intern- 2019 Richmond,VA **Requisition#- 257351 ** The mission of the Federal ReserveSystem is to foster the stability, integrity, and efficiency of the nationsmonetary, financial, and payments systems to promote optimal economicperformance. Within this broad context the vital mission of the National ITServices is to deliver superior value to our customers through world-class ITservices and solutions that are responsive to business needs, adaptive tochange, and essential to the mission of the Federal Reserve System. National IT is seeking candidatesfor its Summer Intern program. This program provides an opportunity tocollaborate with a talented and dedicated team of information technology andsupport professionals. Job Summary: TheIntern will work under direct supervision and learn key aspects of thedaily operations of the Vendor Management Team. Dutiesmay include working on specific projects/initiatives that part of the team highpriority objectives for the year. Other duties may entail creating/updatingprocedure level documentation, participating in team meetings, and written andverbal communications across various areas of the Federal Reserve. ***Principal Duties andResponsibilities: ** * Under direct supervision, assists with on-going efforts/daily tasks of the department, including: * Assist in the design, implementation and communication of Vendor Management processes. * Assist with the creation of an online survey through MS SharePoint. * Develop and apply foundational skills and techniques (e.g., Lean/Six Sigma, SharePoint, data collection/analysis) to various efforts. * Assist with the creation of reports and dashboards. * Assist with the development and distribution of divisional communications. * Assist with the on/off-boarding of vendor personnel. * Assist in the development of a SharePoint/database. * Assist with/conduct drop-in calls. * Performs other incidental duties as required. PositionRequirements: ** ** Education/Experience: * Currently pursuing a Bachelor's Degree in in IT, business, business process engineering, data or business analysis, systems management, project management, or similar major. A GPA of 3.0 or higher is strongly desired. * General knowledge of business skills and operating proficiency in MS Office products. * General knowledge pertaining to concepts and principles in information services management. * Strong oral and written communication skills and attention to detail are required. Acts as a team player, is cooperative and encourages collaboration. * Understanding and applying risk management discipline in decision making, and contributing to his or her functions risk management. * Works under direction with infrequent checks; follows established methods and clear-cut policy. * Makes decisions when general instructions or established methods indicate action to be taken. PreferredRequirements:* * Interest and experience in ITIL, Continual Service Improvement (CSI), Lean/Six Sigma a plus. * Familiarity with SharePoint/database design a plus (front-end, back-end, query development). * Proficient working in Microsoft Office programs, including Excel, Word, Outlook. * Ability to engage with third parties and build relationships in person/telephone and written communications. * Eagerness and willingness to learn, and engage. * Takes accountability for actions and follows-through on commitments. * Quickly adapts and enjoys a collaborative environment. * Excellent writing, editing and presentation skills. * Ability to take direction, receive feedback, and respond to change in a positivemanner. *Other/Additional Requirements: This position works under close supervision and guidance in planning details of established procedures and methods to attain definite objectives. It has responsibility for planning and performance with guidance or assistance on professional aspects of work. Subject matter handled can be sensitive and requires use of discretion. Has frequent contact with assigned mentor to discuss assignments/project and to determine resources and report status. Has frequent contacts with other Reserve System staff/management during project related work and group meetings. Contacts require use of persuasion, effective responsiveness, professional presentation, diplomacy and tact. Follows established methods and clear-cut policy with supervision. Most work can be performed while seated. USCitizenship is required for this role. OtherConsiderations: Candidate should review the FRBEmployee Code of Conduct to ensure compliance with issues related to previousemployment and prohibited financial interests. The Code is available on theAbout Us, Careers webpage at www.richmondfed.org. Apply onlineat www.richmondfed.org. _ _ _Thedeadline to apply is 5:00 PM on November 30, 2018. _ *** Denotes essential duties and/or anyphysical requirements required to perform essential duties for the role. **Primary Location: **VA-Richmond **Work Locations: ** **Organization: **Federal Reserve Bank of Richmond **Schedule: **Full-time **Job Type: **Internship **Shift: **Day Job **Travel: **Yes, 5 % of the Time