14172 CRA Loan Specialist Requisition ID 51854764 Posting Date 01/02/2019 Full or Part Time Full-time City Southfield State Michigan Zip code 48075 Reference Code b3a02a5c-fa6c-266e-e100-00000a3b0027 Division Mortgage Affiliate FT Bank, Eastern MI Job Grade 50 FLSA Status Non-Exempt Job Posting Category Banking Company Description Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. Weve staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike. We employ about 18,000 people, and what we offer is: A chance for employees to build their future, with supportive career development and financial wellness programs. An environment where we win together. We celebrate achievement and work collaboratively. Were also a three-time Gallup Great Workplace honoree. An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. Thats fun and exciting. It comes down to the fact that Fifth Third is a warm and caring place to with which to grow as a customer or as a team member. Division Description Mortgage Banking at Fifth Third Bank encompasses three sales channels Retail, Direct and Correspondent. It also includes the operations side, with three major Fulfillment Centers in Cincinnati, Ohio; Grand Rapids, Michigan; and Chicago, Illinois. We offer many different mortgage loan options, and our customers look to us when they are thinking about buying a new home, building their dream home, refinancing their existing home, or exploring options for downsizing. Additionally, the Fifth Third partners with the Community College Foundation to bring the Financial Empowerment eBus to our communities. This bus is retrofitted as a mobile classroom that hits the streets to provide financial education on important topics including homeownership. We also play a key role in supporting homeownership by offering refinancing and modification opportunities. Job Description GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customersandcolleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts). * Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. * Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. * Conduct and coordinate homebuyer-training seminars for CRA potential applicants. * Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans. * Follow defined protocol for escalation of exceptions. * Take applicant applications by completing Fannie Mae form 1003 on the laptop. * Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS. * Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. * Manage pipeline for all originated loans through closing and complete required management reports. * Communicate with applicants and/or referral sources by providing timely updates and progress reports. * Maintain high levels of customer service while managing each applicants and support staffs expectations. * Attend and participate in all Consumer Lending meetings as required by management. * This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). SUPERVISORY RESPONSIBILITIES: None. Minimum Skills & Experience MINIMUM KNOWLEDGE & SKILLS REQUIRED: * High school diploma or equivalent mandatory. Four-year college degree preferred. * Must have at least 2 years of mortgage sales experience. * Must have an established book of local mortgage referral sources (e.g. realtors, accountants, lawyers, etc.) * Knowledge of conventional and/or government lending guidelines. * Knowledge of residential mortgage processing, underwriting, and closing procedures. * Knowledge of federal lending regulations governing real estate lending. * Demonstrated organizational skills. * Strong written and verbal communications skills. * Demonstrated teamwork and customer service skills. * Proven computer skills. * Basic sales technique skills. * Strong desire to excel in a competitive environment. * This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.