The Role:

The Financial Advisor assists Personal Capital’s investment clients on a wide range of financial matters, being the primary point of contact for a book of assigned clients (no prospecting). The Advisor is responsible for effectively communicating clients’ portfolio strategies and providing guidance on a variety of financial planning topics.

Duties of the role include but are not limited to:

• Comprehensive relationship management via phone conversations, email communication, and in-person meetings. Client interaction is both proactive and reactive.
• Act as liaison between clients and Personal Capital’s Investment Committee, explaining investment strategy and engaging in portfolio, market, and economic discussions.
• Client education on investment philosophy and capital market functionality.
• Assist clients with financial planning in areas such as retirement planning, savings strategy, and education planning. Also, work with our Financial Planning Specialist Team, who assists clients & Advisors with more complex planning issues.
• Effectively coordinate with our Operations Team on client-related administrative issues.
• Assist in increasing the efficiency of the company’s processes and procedures through innovative approaches toward improvement.
• Potentially take on ancillary duties such as assisting in the training of new Financial Advisor hires and conducting presentations to groups of clients around the country.

The ideal candidate will provide an extremely high level of service to Personal Capital’s clients, retaining assets under management and garnering additional assets through diligent communication, proactive education, and unfailing responsiveness.

Desired Skills & Experience:

• Direct high-net worth client communication within the investment advisory field.
• Multiple delivery channels: Experience with client interaction via phone & email, as well as in-person.
• Compliance: Proven abilities to maintain appropriate policies & procedures for regulatory-driven requirements. Must possess a clean U4 record.
• High-level knowledge of current investment products and industry services.
• Exceptional verbal and written communication skills.
• Proven track record in relationship management and customer satisfaction.
• The ability to compare and contrast the benefits and suitability of different investment options and products.
• Excellent operational and organizational skills, with the ability to efficiently multi-task within a fast-paced environment.
• Strong interpersonal skills, team-oriented, and collaborative.
• College degree or extensive industry experience required.
• Series 65 or equivalent required.
• CFP® preferred.

At Personal Capital, we transform financial lives through technology and people. As the pioneer and market leader in digital wealth management, we are disrupting the traditional $30 trillion U.S. wealth management market. We combine powerful technology tools with fiduciary advisory services, delivered virtually and directly to the consumer. Our free personal finance dashboard is utilized by millions of people, helping them track their finances all in one place. Our award-winning app paved the way for our advisory firm, which provides personalized investment portfolios for families and individuals across the United States.

When you choose a career with Personal Capital, an Empower Company, it’s an opportunity to shape your future. You join a team committed to helping people transform their financial lives. At Personal Capital, we do things differently. We embrace unique perspectives and identities, and we empower everyone to bring their best each day by fostering an inclusive community.