Job Details Commercial Client Service Associate - (FFB 837) × Close This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. Our ability to deliver top-of-line quality to our clients begins with hiring and retaining the highest caliber of people. Our people are essential to our long-term success; therefore we are committed to exceeding our employees' expectations. First Foundation is committed to creating a dynamic environment where people are put first, talents are rewarded and life apart from work is supported. Our promise is that First Foundation will always be a great place to work and grow. Requisition # FFB 837 Job Title Commercial Client Service Associate Location Corporate Office - Irvine, CA 92612 US (Primary) Job Type Full-time Category Customer Support/Client Care Career Level Experienced (Non-Manager) Education High School Job Description Summary: This position provides high levels of service and support to Commercial Deposit Group Leaders, Relationship Managers and their respective customers and prospects. Duties and Responsibilities: Maintain strong, favorable customer relationships with existing Government Banking, Native American, Multi-Family Lending and other assigned customer segments Act as Commercial Bankings primary customer contact for targeted commercial and specialty deposit clients with complex bank account structures and/or servicing requirements Assist commercial and specialty deposits clients with new accounts, wires and account questions Assist Deposit Relationship Managers with obtaining required documentation for account opening Provide assistance with documentation review and account implementation Assist Deposit Relationship Managers by ensuring issues needing immediate attention are resolved Maintain a current working knowledge of commercial account products, including treasury management services, and investment alternatives Job Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent required; Bachelors degree preferred 3 to 5 years of related experience required Advanced knowledge and understanding of commercial deposit account structures, commercial banking payment systems, treasury management products and industry/competitor practices Skills: Demonstrate knowledge of Property Management Accounts and Fiduciary Accounts Intermediate knowledge of internal and external service management processes and marketing principles related to commercial relationship management Intermediate understanding of the implications of federal, state and local regulations affecting commercial deposit activities with particular focus on public, Native American, Multi-Family and other specific industry segments Demonstrate strong organizational, problem solving, analytical, interpersonal and customer service skills Proficient in use of word processing, spreadsheet, presentation, and industry specific software Demonstrate excellent written and verbal communication skills Ability to produce accurate, timely results in a high stress, goal driven environment Strong documentation review and efficiency First Foundation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. Apply to this Job Or APPLY WITH MONSTER Send to a Friend