Job Description
GET READY!! WE ARE HIRING!!
OUR ATLANTA BASED OFFICE, LOCATED IN THE SUNTRUST PARK AREA, ARE LOOKING FOR GREAT ORAL AND WRITTEN COMMUNICATION SKILLS, STRONG UNDERSTANDING OF CHAPTER 7'S & 13'S, AND MOTION FOR RELIEF; BANKRUPTCY SPECIALIST II TO JOIN OUR COMPANY!
WE ARE A GROWING ORGANIZATION THAT THRIVES ON CUSTOMER AND EMPLOYEE SATISFACTION.
FIRST INVESTORS HAS BEEN IN BUSINESS FOR 30 YEARS AND PROMOTES A FRIENDLY WORK ENVIRONMENT.
WE OFFER GREAT BENEFIT PLANS SUCH AS HEALTH, DENTAL, VISION, LIFE INSURANCE, AFLAC, PREPAID LEGAL, AND A 401K PLAN.
CANDIDATES WHO JOIN OUR COMPANY WILL BE ELIGIBLE FOR TWO WEEKS PAID VACATION, PAID SICK LEAVE AND PAID FLEXIBLE HOLIDAYS.
WORK SCHEDULE: MONDAY - FRIDAY (8AM-5PM)
SUMMARY: In addition to performing the essential duties and responsibilities of a Bankruptcy Specialist I, this position is also responsible for reviewing Proof of Claim, Bankruptcy Plan, Chapter 7 Schedules, Motion for Relief and other pertinent Motions and or Objections with the Bankruptcy Court and for monitoring Chapter 7 and 13 Bankruptcy accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully. Strong negotiation skills with the ability to resolve conflict and problems effectively.
Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Able to maintain composure when dealing or negotiating with difficult callers. Follows-up with debtor, attorney or trustee when needed.
Interpersonal Skills - Focuses on solving conflict, not blaming; Remains open to others' ideas and tries new things.
Oral Communication - Listens and gets clarification; Responds well to questions; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit: Able to collaborate with external business partners.
Leadership - Exhibits confidence in self and others.
Quality Management - Demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions.
Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
Planning/Organizing – Able to prioritize and allocate workload for efficiency. Plans for additional resources. Ensures that critical deadlines are not missed.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner.
Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Adheres to company policies and procedures.
Initiative - Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.
Innovation - Generates suggestions for improving work.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Minimum of three years bankruptcy collection experience, paralegal preferred. Internal candidates must have one to two years’ of experience as a Bankruptcy Specialist I and a satisfactory performance rating.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Proficient in Bankruptcy terminology.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but non-involved written or oral instructions.
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of Microsoft Office Excel, Outlook and Word. Must also have experience using PACER, Lexis/Nexis, Shaw, BANKO.
OTHER SKILLS AND ABILITIES
Knowledge of FDCPA, Bankruptcy, Collection and Consumer Lending laws preferred. Accuracy and attention to detail are imperative. Familiarity of National Servicing Standards
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
First Investors is an equal opportunity employer. First Investors is committed to providing its employees an environment that is free of harassment, discrimination and intimidation. It is the policy of First Investors to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity, familial status, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons. Interested candidates should NOT submit a photograph or video with a résumé. Résumés containing a photograph or video will not receive consideration.