JOB DESCRIPTION

The Flight Dispatcher coordinates with internal executive customers to facilitate all trip planning needs related to travel on company aircraft. This includes the scheduling of flights and securing necessary permits, slots, and waivers while working closely with Chief Pilots and flight crews to ensure operations comply with company policies and regulations set forth by the Federal Aviation Administration and international agencies. The dispatcher is regularly tasked with managing communication throughout the flight department of aircraft movements and schedules to support effective mission planning.

RESPONSIBILITIES

Specific duties and responsibilities include:

• Maintain crew schedule and flight assignments in coordination with crew leaders,
• Coordinates all ground and air transportation and accommodations for aviation personnel assigned to aircraft movements,
• Coordinates mission logistics with third party support vendors,
• Ensures over flights, landing permits, slots and TSA-required waivers are submitted and in order,
• Monitors trip and flight progress, including contingency options,
• Validates postflight data entries into flight operations and scheduling system,
• Tracks crew and passenger visa and passport expiry dates and facilitates renewal,
• Other assignments as delegated by Director of Business Operations

QUALIFICATIONS

Minimum Qualifications

• 3+ years of progressive aviation experience with time spent in a comparable role
• Demonstrates knowledge of the Dispatch function, including regulations and standards required to perform in the role
• Learns and maintains a working familiarity with the Flight Operations Manual (FOM), assigned Standard Operating Procedures (SOP), and applicable Amex management policies
• Analytical problem-solving skills to react and make decisions in a dynamic working environment
• Aptitude for gaining proficiency in software platforms used to manage information related to job responsiblities
• Demonstrated ability to accurately follow workflow processes
• Written and verbal communication skills conducive to the stated responsibilities and interfacing with executive offices
• Commitment to continuous improvement and professional excellence

Preferred Qualifications

• Possesses relevant dispatch certifications, or willingness to obtain
• Prior work history in a corporate or private aviation environment

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

ABOUT US

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

ABOUT THE TEAM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.