Office Administrator Job Purpose:

Supports company operations by maintaining office systems and providing administrative support to staff, leadership and clients.

Office Administrator Job Duties:

• Maintains office services by organizing office operations and procedures; controlling correspondence, maintaining filing systems, forms, applications, marketing materials.

• Maintains and monitors office equipment; printers, copy machines, postage machine, telephone systems as needed.

• Provides support to home office and Dallas agency in promoting/distributing policy information, processes, and updated material.

• Provides support to perspective brokers by reviewing broker kits for completion and submission to Agent Contracting.

• Provides client/agent support for customer service inquiries regarding policies, licenses, and other agency requirements for meeting the customer needs using company software/databases.

• Provides policy service to agents to assist with change forms.

• Ensures all marketing materials and forms are up-to-date.

• Maintains professional and technical knowledge by attending webinar courses to continue education on company software/databases.

• Provides phone support for incoming calls.

• Maintains and order office supplies as needed.

• Achieves financial objectives by scheduling expenditures; i.e. supplies, postage, food/drink services.

• Coordinates special events; holiday luncheons, special event celebrations.

• Other responsibilities as needed.

Skills/Qualifications:

• Supply Management

• Customer Service

• Managing Processes

• Promoting process improvement

• Inventory control

• Team work

Competitive Benefit Package to all Full Time Employees

Our advisors are leading the way in a field that is becoming more transparent, to provide clarity and empower our dentist and physician clients. At Loyall, we will always declare: you are capable and in control of your own outcome. Through fifteen years of experience, we’ve gained an understanding of the challenges and opportunities you'll encounter. When you don’t have to face insurance alone, you can focus on what matters.