Product Operations Intern at Global Atlantic Financial Group (View all jobs) Brighton, MA COMPANY OVERVIEW Global Atlantic is one of the fastest growing companies in the Life and Annuity industry. 1 Were focused on the U.S. retirement and life insurance markets with a broad range of annuities and life insurance options, as well as reinsurance solutions. Our success is driven by competitive, innovative product designs, leading investment management and integrated risk management, along with highly experienced leadership. Global Atlantic is looking for a diverse team of talented individuals who reinforce our culture of collaboration and innovation. We are dedicated to the career development of our people because we know they are critical to our long-term success. Join our team and come grow with us. 1 Based on LIMRA reports for companies with more than $250 million in annual sales, 2012-2016 POSITION OVERVIEW As a key contributor within the Global Atlantic Operations group, the Product Operations Intern will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic. Key responsibilities include the following: Using product knowledge, participate in resolving questions and projects with inforce policies and partnering with the TPAs to provide analysis on products. Respond to escalated service issues and production problems. Develop, test and maintain Excel spreadsheet calculation tools for TPAs. Review new and audit existing TPA processes and procedures involving product calculations. Participate on projects to deliver new, innovative life insurance products. Perform detailed calculation testing of policy administrative systems and product illustration systems. QUALIFICATIONS Demonstrated Excel expertise. Demonstrated strong analytical ability. Excellent communication skills, verbal and written, for delivery to a variety of audiences. High energy level and internal motivation. Adaptable, can seamlessly maintain effort and focus when priorities change. Learning mindset, focus on continuous process improvement. Results-oriented, with ability to execute multiple high-priority items simultaneously. Detail-oriented, with ability to test complex calculations and spot gaps in current processes. Ambition and desire to succeed by delivering quality and effective results. Global Atlantic is an equal opportunity employer, does not discriminate in employment on any basis that is prohibited by federal, state or local laws.