Customer Identity Access Management needs 5-7+ years of experience in an engineering role focused on CIAM and integration-related work

Customer Identity Access Management requires:

• Bachelor's Degree in Computer Science or related field, such as Computer Engineering, Computer Forensics, Cyber Security or Information Systems

• Experience and expert knowledge of Identity as a Service and Federation technologies (Okta, ISAM, TFIM, etc.)

• Experience and knowledge of authentication protocols (SAML, SSO, OIDC, etc.)

• Experience and knowledge of identity stores/directories (AD, Oracle LDAP, AD LDS, etc.)

• Experience developing integration, middleware, web services and/or APIs

• Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions

• Capable of understanding business requirements and translating to technical documentation for complex processes and applications

• Demonstrated ability to coach and guide developers during development cycles to ensure requirements and design guidelines are being met

• Skilled in testing best practices including test case planning

• Proven ability to communicate (written and verbal) complex technical terms and processes in an easy to understand, non-technical manner

• Able to engage with and establish trust and rapport with all levels of team members

• Capable of managing multiple projects at once and prioritizing duties for a cross-functional engineering team

Customer Identity Access Management duties:

• Collaborate with CIAM Technical Program Manager to understand priorities and deliver highly integrated technical solutions which adhere to the overall IAM strategy
• Coordinate and plan engineering resources to ensure successful delivery according to CIAM priorities and defined success criteria.
• Facilitate engaging collaboration with cross-functional technology SMEs to design scalable, reliable, resilient, maintainable technical solutions.
• Lead the development of technically complex and highly integrated functionality, including coaching and guiding developers during development cycles, to ensure requirements and design guidelines are being met within defined timelines.
• Articulate technically complex processes to non-technical audiences.
• Accountable for technical outcomes of CIAM solutions.
• Create and maintain technical documentation.
• Provide expert level troubleshooting for supported technologies.