Business Analyst

Global Channel Management, Inc

Business Analyst

Raleigh, NC
Full Time
Paid
  • Responsibilities

    Business Analyst needs financial, bank payment, wiring experience

    Business Analyst requires:

    Experience with problem solving and incident management

    Experience with payments

    Financial, banking institution

    Experience identifying and managing risk and escalations

    Experience with training others on new processes

    Business Analyst duties:

    Imbed business in SDLC process to following testing protocols for production

    Provide production testing for Wires and ACH Proof of Concept application

    Perform production testing for Payment Tracker

    Complete QA reviews on alert entries for associates and provide performance standard recommendations

    Investigate Customer Complaints and recommend enhancements

    Partnership with Technology, Operations and other Payment front line teams for production testing

  • Industry
    Financial Services