Technical Desktop Support needs 3 years' IT/desktop support experience

Technical Desktop Support requires:

Networking systems and protocols.

Knowledge of remote desktop support systems including TeamViewer

Bachelor's degree in Information Technology or Computer Science

Technical aptitude

Customer service

Technical Desktop Support duties:

Provide exceptional customer service in person, via phone, and email as appropriate.

Resolve help desk issues including troubleshooting hardware and software issues.

Perform user administration duties.