Bilingual (Spanish) Call Rep needs bilingual English/Spanish

Bilingual (Spanish) Call Rep requires:

WFH

Must have: Internet Service (cannot connect via WIFI)

Must have a minimum of 25mbps upload and 25mbps download.

Must have modem connection

Must be hardwired to your computer via Ethernet cable.

Personal Home computer, and headset that will allow agent to answer calls required.

Must have USB headset that is Avaya compatible

Call center experience preferred. Excellent communication skills.

Basic knowledge of computer applications.

Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.

Availability to work a schedule that ends no later than 10 pm eastern time for either Sunday-Thursday or Tuesday-Saturday schedule.

Bilingual (Spanish) Call Rep duties:

Answer phones from potential and existing customers

Ask specific questions to determine need and then transfer to the appropriate dept.