Store Retail Maintenance Specialist needs 3+ years' work experience in retail maintenance environment
Store Retail Maintenance Specialist requires:
Bachelor's Degree in Business Management or related field
2 Days a week in NY office
• 3+ years' work experience in retail maintenance environment
• Superior communication skills – both verbal and written
• Strong computer skills – Outlook, Word, Excel, and PowerPoint
• Ability to think strategically and creatively
• Ability to navigate and make decisions without clear direction
• Proven ability to convert data into plans
• Organized-driven team member, able to act independently, and capable of switching rapidly between different projects/tasks in a fast-paced environment.
PREFERRED QUALIFICATIONS
• Understanding of facilities repairs and maintenance in a complex retail environment
• Experience using ServiceChannel
Store Retail Maintenance Specialist duties:
• Actively manage daily Work Order volume and proactively communicate with Store Maintenance and Brand Leadership partners as appropriate
• Ability to analyze and understand data for the purpose of identifying trends, cost drivers and suggest necessary changes to support business initiatives
• Understand current business KPIs by proposing and creating business actions to help achieve them
• Create, review, and evaluate system generated service partner reports to assess vendor performance and provide necessary feedback
• Continually look for opportunities to optimize vendor responsiveness, reduce repair/replacement time and overall costs
• Identify trends using a variety of Reporting Tools to support overall Brand Performance