Store Retail Maintenance Specialist

Global Channel Management, Inc

Store Retail Maintenance Specialist

NYC, NY
Full Time
Paid
  • Responsibilities

    Store Retail Maintenance Specialist needs 3+ years' work experience in retail maintenance environment
    Store Retail Maintenance Specialist requires:
    Bachelor's Degree in Business Management or related field
    2 Days a week in NY office
    • 3+ years' work experience in retail maintenance environment
    • Superior communication skills – both verbal and written
    • Strong computer skills – Outlook, Word, Excel, and PowerPoint
    • Ability to think strategically and creatively
    • Ability to navigate and make decisions without clear direction
    • Proven ability to convert data into plans
    • Organized-driven team member, able to act independently, and capable of switching rapidly between different projects/tasks in a fast-paced environment.

    PREFERRED QUALIFICATIONS
    • Understanding of facilities repairs and maintenance in a complex retail environment
    • Experience using ServiceChannel
    Store Retail Maintenance Specialist duties:
    • Actively manage daily Work Order volume and proactively communicate with Store Maintenance and Brand Leadership partners as appropriate
    • Ability to analyze and understand data for the purpose of identifying trends, cost drivers and suggest necessary changes to support business initiatives
    • Understand current business KPIs by proposing and creating business actions to help achieve them
    • Create, review, and evaluate system generated service partner reports to assess vendor performance and provide necessary feedback
    • Continually look for opportunities to optimize vendor responsiveness, reduce repair/replacement time and overall costs
    • Identify trends using a variety of Reporting Tools to support overall Brand Performance

  • Industry
    Financial Services