Customer Analytics

Global Channel Management, Inc

Customer Analytics

National
Full Time
Paid
  • Responsibilities

    Customer Analytics needs 5+ years' Analytics experience

    Customer Analytics requires:

    Hybrid 2x a week onsite

    BS/BA in statistics, mathematics, economics, or quantitative field

    • 5+ years Analytics experience

    • 5+ years leading analysis & reporting activities

    • Experience with SQL an Business Objects

    • Strong communication skills, with ability to explain data insight or campaign performances

    • Experience analyzing campaigns to measure effectiveness

    • Ability to probe and diagnose brand issues with an understanding of how to leverage database analyses to provide insights

    Customer Analytics duties:

    • Manage changes/issues on OD and retail microsite pages

    • Pull reporting for retail microsite and Google reviews

    • Submit JIRA tickets and follow up until resolves

    • Manage quarterly updates to website (update offers, expiration dates, products, etc)

    • Input new locations into sprinklr and SADI

  • Industry
    Financial Services