Manufacturing Call Center Rep

Global Channel Management, Inc

Manufacturing Call Center Rep

Houston, TX
Full Time
Paid
  • Responsibilities

    Manufacturing Call Center Rep needs 2+ years' experience
    Manufacturing Call Center Rep requires:
    Onsite
    SAP/ QP1 required
    Manufacturing experience
    Call center
    Account management

    Manufacturing Call Center Rep duties:
    Establishes and maintains customer relationships with key assigned accounts
    Ensures accuracy of order entry
    Follows up with order patterns, inventory, demand and product schedules focusing on attention to detail
    Demonstrates an elevated level of account ownership
    Works with sales representatives to ensure the service and customer requirements are understood and implemented in line with customers' expectations
    Monitors day to day open/back-order reports of each account within a portfolio
    Works to understand product schedule for Liquid and Powder Coatings manufacturing sites
    Working understanding of color matching

  • Industry
    Financial Services