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Shenandoah University’s Office of Admissions is accepting applications for an Assistant Director for On-Campus Experience. This is a full-time benefited position located on our main campus in Winchester, Virginia.
The On-Campus Experience (OCE) team recruits prospective students of all types (First-Year,Transfer, and Graduate) to the University using exceptional campus-based (virtual and in-person) experiences. These include, but are not limited to, daily admissions visits (including Saturdays), open houses, auditions, specialized academic programs (including graduate events), virtual events, and any other opportunities where prospective students have the opportunity to interact with the Shenandoah University community. The Assistant Director oversees the work of the OCE team, including grad assistant(s), student employees and volunteers, to ensure that all of these opportunities are executed at the highest level possible.
General Description and Responsibilities:
Employing exceptional interpersonal skills, management, and leadership, the Shenandoah University Assistant Director for On-Campus Experience is responsible for overseeing and managing the On-Campus Experience team in coordination with the AVP for Admissions and Recruitment. In addition, the Assistant Director has responsibility for the direct oversight of an exceptional prospective student visit process, from registration through execution and follow up.
In the role of Welcome Center supervisor, the Assistant Director will:
As Manager of the On-Campus Experience Team:
As Hornet Ambassador Supervisor the Assistant Director will:
Additional Duties as Member of the Admissions Senior Management Team:
Required Skills
Qualifications/Requirements:
A bachelor’s degree from a regionally accredited college, Masters preferred.
Minimum of three years of higher education experience, with direct service to students. Previous work experience in a customer service environment is preferred.
Strong interpersonal and customer service skills including professionalism, engagement, enthusiasm, initiative, a positive attitude and a commitment to achieving the university’s new student enrollment goals.
Excellent writing and public speaking skills.
Efficient organizational skills; ability to structure, manage, and assess the effectiveness of projects across a wide range of software platforms including Slate, Google Suite, Microsoft Office and various online and cloud based tools.
Demonstrated ability to work with a team, but also to employ self-direction and accountability
in the management of assigned responsibilities.
Valid driver’s license with good driving record and ability to pass a driving background check. adhering to university policies and procedures regarding travel.
Must be able to lift 50 lbs. into and out of a vehicle.
Routine ability and willingness to work evenings, weekends, and occasional overnight travel.
How to Apply:
The complete application will include a cover letter, resume, and contact information for three professional references. The review of applications will begin immediately and continue until a qualified candidate is selected.
Shenandoah University is committed to enriching its educational experience and culture through the diversity of its faculty, administration, and staff. All candidates are strongly encouraged to include a statement in their cover letters addressing ways in which they may be able to contribute to that commitment.
**Note: A pre-employment background check will be required and a satisfactory driving record may be required as a condition of hire.
Shenandoah University values the unique and diverse perspectives of individuals and communities locally and globally and seeks to foster mutual understanding in an inviting community where individuals are welcome and respected. The university does not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical, or mental disability, genetic information, veteran’s status, or on any other basis protected under applicable law.
Required Experience
Qualifications/Requirements:
A bachelor’s degree from a regionally accredited college, Masters preferred.
Minimum of three years of higher education experience, with direct service to students. Previous work experience in a customer service environment is preferred.
Strong interpersonal and customer service skills including professionalism, engagement, enthusiasm, initiative, a positive attitude and a commitment to achieving the university’s new student enrollment goals.
Excellent writing and public speaking skills.
Efficient organizational skills; ability to structure, manage, and assess the effectiveness of projects across a wide range of software platforms including Slate, Google Suite, Microsoft Office and various online and cloud based tools.
Demonstrated ability to work with a team, but also to employ self-direction and accountability
in the management of assigned responsibilities.
Valid driver’s license with good driving record and ability to pass a driving background check. adhering to university policies and procedures regarding travel.
Must be able to lift 50 lbs. into and out of a vehicle.
Routine ability and willingness to work evenings, weekends, and occasional overnight travel.
How to Apply:
The complete application will include a cover letter, resume, and contact information for three professional references. The review of applications will begin immediately and continue until a qualified candidate is selected.
Shenandoah University is committed to enriching its educational experience and culture through the diversity of its faculty, administration, and staff. All candidates are strongly encouraged to include a statement in their cover letters addressing ways in which they may be able to contribute to that commitment.
**Note: A pre-employment background check will be required and a satisfactory driving record may be required as a condition of hire.
Shenandoah University values the unique and diverse perspectives of individuals and communities locally and globally and seeks to foster mutual understanding in an inviting community where individuals are welcome and respected. The university does not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical, or mental disability, genetic information, veteran’s status, or on any other basis protected under applicable law.