At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our New York, New York, Jersey City, New Jersey or Buffalo, New York office.

The ILM Specialist Analyst is accountable for supporting the businesses to translate and apply controls across data retention and removal processes within the information lifecycle. The ILM Specialist Analyst will also support the ILM Lead in monitoring data policy compliance across the data retention and removal process.

This role has an active part in driving operational efficiencies by identifying commonalities across business lines and capitalizing on opportunities in standardizing records processes and procedures. The holder shall ensure success in the rollout and maintenance of any related Group process, procedures, technology or communications as guided by the Group ILM function. HSBC is going through an unprecedented period of change in its move to a sustainable globally led and connected organization. There is increasing external scrutiny and pressure on the Financial Services industry from governments, regulators, media, investors, and brokers. The role holder needs to understand the impact of all these changes on the US DAO and support the lead accordingly

This role will carry out some or all the following activities:

• Maintain a full list of DRCs (Data Retention Coordinators), supplied by GB/GF representatives, and share changes with DBS Operations and Physical Records Management Team

• Support monthly 1:1 calls with GB/GF representatives

• Support the approval/rejection of changes to country retention rule exceptions, including business defined retention rules

• Support the communication and preservation/release of holds on impacted electronic records

• Support country-specific records-related projects, including new systems functionality and configuration

• The role holder needs to perform a proactive, collaborative role to support the Reporting Lead

• The role holder may be required to interact with many internal and external parties at the highest level of management and therefore needs an outstanding level of professionalism and gravitas, coupled with strong program management and reporting skills

Requirements:

• 1-3 years of experience developing data-driven reports and maintaining workflow materials

• Knowledge of workflow and reporting tools (e.g., Tableau, Power BI)

• Hands-on experience with Microsoft Excel and advanced use cases

• Analytical skills that allow for the development of reports, key insights, and visualizations

• Detail-oriented to identify elements that could impact ILM KCI / KPI results

• Working experience in an agile environment

• Able to cope with pressure and tight deadlines and be change-oriented

• Strong problem-solving skills

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.