Job Description

In this position, you will:

• Receive inbound phone calls from prospects and use your proven sales skills to enroll them in one or more of the client’s insurance products.
• Make outbound phone calls to prospects and use proven, effective sales techniques to enroll them in one or more of the client’s insurance products (when applicable).
• Gather all required data; determine eligibility; build relationships and establish rapport with callers to gain trust and manage follow-up calls to ensure timely responses
• Utilize effective salesmanship and excellent customer service skills on all inbound and outbound calls
• Accurately process application/ information in sales and customer systems; and track/record outcome of calls as well as issues and inquiries requiring follow-up

What we offer:

• A competitive pay of up to $21.50/hour for applicants that currently possess an active license.
• Monthly recognition and incentive programs
• Advancement opportunities – 80% of our frontline leaders have been promoted -- and an opportunity to possibly join us full time after the enrollment period is complete.

Qualifications

Must have active L &H insurance license, valid in state of residence

• High school diploma or equivalent
• Solid experience using Microsoft Office Suite

We will provide all equipment, but to work from home you must possess:

• Reliable Internet connectivity:
  • Internet access speeds of 10Mbps upload and 50 Mbps download – the faster the better!
  • Hardwired internet connection; wireless and/or satellite Internet Service Providers are not compatible with our systems.
• A quiet and distraction-free, secure place to work.

Additional Information

** IMPORTANT NOTE: **This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment.

Additional information

As a digital transformation company and just re-certified as a Great Place to Work, Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.