Job Description

PERSONAL LINES ACCOUNT MANAGER – FRESNO, CA

POSITION DESCRIPTION:

We are looking for a friendly, positive, customer service oriented Personal Lines Account Manager to join our client’s agency in Fresno, CA. This person will be responsible for fully servicing personal accounts from quote-to-issue and all the way through renewal cycles. Strong attention to detail and an eager and helpful attitude are required. A strong desire to expand and develop professionally in product and industry knowledge is a must.

PRIMARY RESPONSIBILITIES:

• Quote and Issue both new and renewal policies
• Accurately process Policies, Endorsements, Applications, etc.
• Answer billing account questions
• Perform Account Reviews
• Order Reports (MVRs, Clue Reports, Etc.)
• Effectively work within the personal department and as well as other departments to ensure clients with policies in multiple departments are serviced properly
• Provide interested parties (coworkers, producers, etc.) with up-to-date status on accounts, per agency processes and procedures
• Maintain Client Files in an accurate & timely manner (Applied Systems EPIC) – keeping them up to date and fully documented per agency processes and procedures.
• Immediately inform management and appropriate producer(s) of any urgent client matters
• Help fellow Team Members as needed
• Promote a positive work environment

QUALIFICATIONS:

• 2+ years of experience working in personal lines for a retail agency is required
• Active California P&C license required
• Excellent computer and technology skills
• Strong organizational Skills
• Ability to work proactively
• Applied EPIC experience preferred

COMPENSATION & BENEFITS:

• Salary (Depending on Experience), Paid Time Off, health benefits as well as various supplemental benefits, 401k & Profit Sharing Plan, available performance and sales bonuses, a health club membership, and more!

Company Description

Why Insurance Relief? As a businessperson in the insurance industry, it is an advantage to partner with a staffing expert and ally who understands your unique skills and needs. With vast experience in the insurance arena, Insurance ReliefTM works with brokers, carriers, and third party administrators to locate and place the best people for positions ranging from entry-level to senior management. We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities. Insurance ReliefTM provides ample opportunities for you to put your skills to work so if this position is not quite the fit for you please give us a call to hear about all of the other opportunities we have available.