Scrum Master - Global Service Operations JP Morgan Chase 19,907 reviews
- Columbus, OH 43240 Integrated Compute Services (ICS) includes multiple
hardware and software stacks including network, compute and
virtualization, storage, and automation layers. Scrum Masters are
expected to provide leadership for the delivery of the service
development backlog. RESPONSIBILITIES: * Guiding both the team and the
broader organization on how to use Agile/Scrum practices and values to
enact Scrum and empirical product development. * Guiding team to self
organize and to fill in the intentional gaps left in the Agile/Scrum
frameworks * Assessing the Scrum Maturity of teams and enact plans to
lead the team to higher levels of maturity * Identifying blockers and
guiding the team to remove them by escalating to the right resolver for
the problem * Facilitating discussion, decision making, and conflict
resolution without dictating or mandating the methodology involved *
Assisting with internal and external communication to improve
transparency * Supporting and educating the Product Owner on proper
grooming and maintenance practices for the product backlog * First level
Scrum Master certification i.e. Professional Scrum Master - PSM I or II
or Certified Scrum Master - CSM * Bachelor's degree (or equivalent
experience) in Computer Science/Engineering * Three years of experience
in an large scale development and operations environment * Experience as
a Scrum Master for at least two years working with a development team
that was diligently applying Scrum principles, practices, and theory. *
Good skills and knowledge of servant leadership, facilitation,
situational awareness, conflict resolution, continual improvement,
empowerment, and increasing transparency * Knowledge of numerous well
documented patterns and techniques for filling in the intentional gaps
left in the Scrum approach(example: numerous Burndown techniques,
numerous Retrospective formats, handling bugs, etc.) * Ensure
Agile/Scrum concepts and principles are adhered to, must be able to be a
voice of reason and authority, make the tough calls * Attitude of
Empowerment Must be able to lead teams to self-organization * Attitude
of Transparency Must desire to bring disclosure and transparency to the
business about development and grow business trust PREFERRED
QUALIFICATIONS * Second level Scrum Master certification (CSP, PSM II or
III) * Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD,
etc * Knowledge and/or experience with widely successful Agile
techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous
Testing, Pairing, Automated Testing, Agile Games * Current certification
or equivalent experience in any of the following technology areas: *
VMware/ESXi or Microsoft Hyper-V virtualization platforms * Cisco Nexus
IP switching * EMC ScaleIO or NetApp SolidFire storage platforms *
Programming background (Python or Java preferred) Our Global Technology
Infrastructure group is a team of innovators rewarded with innovators
who love technology as much as you do. Together, youll use a
disciplined, innovative and a business focused approach to develop a
wide variety of high-quality products and solutions. Youll work in a
stable, resilient and secure operating environment where you?and the
products you deliver?will thrive. When you work at JPMorgan Chase &
Company, you're not just working at a global financial institution.
You're an integral part of one of the world's biggest tech companies. In
14 technology hubs worldwide, our team of 40,000 technologists design,
build and deploy everything from enterprise technology initiatives to
big data and mobile solutions, as well as innovations in electronic
payments, Cyber security, machine learning, and cloud development. Our
$9.5B+ annual investment in technology enables us to hire people to
create innovative solutions that will not only transform the financial
services industry, but also change the world. At JPMorgan Chase &
Company we value the unique skills of every employee, and we're building
a technology organization that thrives on diversity. We encourage
professional growth and career development, and offer competitive
benefits and compensation. If you're looking to build your career as
part of a global technology team tackling big challenges that impact the
lives of people and companies around the world, we want to meet you.
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