TD Ameritrade strongly believes in the value of user-centered design and considers it an essential function of our continuing success. The User Experience Group is TD Ameritrade's center of excellence for research, online strategy, user experience design, usability testing and creative services. Our goal is to make TD Ameritrade the better firm for today's investor by designing world class client experiences that boldly differentiate us from our competition.

The designer will be responsible for developing web, mobile and cross channel user designs through individual contribution and participation in teams. Activities and deliverables include heuristic reviews, design specifications, experience design briefs, etc. The designer will work with the User Experience group leadership, and on teams with delivery and program/project managers, internal business stakeholders, creative teams and developers.

RESPONSIBILITIES:

• Drives customer advocacy by showing understanding of our design system and our software solutions.
• Creates prototypes, process flows, design system updates and design specifications/documentation.
• Participates in and analyzes user research and usability test results.
• Seeks out consumer data and web analytics when documenting changes to the design system.
• Participates in project reviews; collaborates with the User Experience group in the development of, promotion of, and compliance to, experience design standards.

REQUIREMENTS:

• 4 year College Degree; HCI or design-related degree preferred, but not required
• 2-4 years of experience in eCommerce or other customer-facing digital experiences
• Experience interacting with creative teams, business owners and/or technical teamsExperience participating in, and defining, user experience processes and best practices. Experience with page design / wire-framing programs, such as Sketch and Adobe Creative Suite

Preferred Qualifications & Interests

• Degree in Interactive Design, Human-Computer Interaction, or similar.
• Experience with creative software and front end design

At TD Ameritrade we help individual investors pursue their financial goals through our brokerage subsidiaries. For more than 40 years we have been serving individual investors – from the first-time investor to the sophisticated trader, and from the “do-it-yourself” to the “do-it-for-me” investor. We offer a broad range of investment tools and services – all at a great value.

We engage with our clients in many different ways including online, on-the-go via mobile applications, over the phone or through independent registered investment advisors. Our clients choose how they want to work with TD Ameritrade – not the other way around.