Job Description

Lead, Inspire, Deliver.

Are you passionate about helping people grow, develop, and thrive? Do you love creating learning experiences that spark engagement and elevate performance? If so, you may be the perfect fit for our Learning & Development team!

What We’re Looking For:

We’re searching for an enthusiastic Learning & Development Specialist who thrives on teaching, coaching, and supporting others. The ideal candidate is a strong communicator, relationship-builder, and facilitator who can deliver impactful training both in-person and virtually. You should be comfortable traveling across Texas to support training initiatives and enjoy designing learning that directly supports organizational goals.

What’s In It for You:

• A meaningful role where you’ll shape learning experiences across the entire credit union

• Opportunities to create training content and facilitate programs from frontline to executive level

• Hit the road across Texas! Traveling from HQ to branches statewide—spreading skills, building confidence, and fueling success

• A supportive team environment that values growth, innovation, and collaboration

• Competitive benefits, professional development resources, and opportunities for career advancement

Basics:

• Status: Full-Time Exempt.
• Schedule: Monday–Friday, 8:00 AM–5:00 PM.
• Flexibility required - Extended hours, based on company needs.
• Travel: 30–40% throughout the state to branches, training sites, and events.
• Position is primarily based at HQ in Austin, TX.

Key Responsibilities:

• Deliver engaging in-person and virtual training sessions, workshops, and presentations

• Facilitate learning for team members at all levels using strong verbal, visual, and instructional communication

• Build partnerships across the organization to promote collaboration and ensure successful L&D initiatives

• Encourage active learner participation and support the transfer of knowledge and skills

• Provide backup support for the Learning Management System (LMS)

• Design low- to medium-complexity training solutions

• Support project management activities and coordinate training schedules, registration, and logistics

• Handle moderately complex issues under general supervision

• Support compliance requirements including BSA, AML, and annual training assignments

• Perform additional L&D duties as assigned

Other Duties

• Assist with documentation, reporting, and learner data tracking

• Provide administrative support during major training initiatives and events

• Maintain professional knowledge through assigned career development training

• Uphold credit union policies, procedures, and member-centric standards

Qualifications

Required:

• Skills: Strong communication (written and verbal), facilitation skills, instructional design exposure, general tech fluency, and digital content creation

• Experience: 2+ years in Learning & Development or Human Resources

• Education: High school diploma or equivalent

• Licensure: Valid Texas Driver’s License and insurable driving record (required for regular statewide travel)

Preferred:

• Education: Bachelor’s degree in Education & Training, Human Resources, or related field

• Experience: Credit union or banking experience

Additional Information

All your information will be kept confidential according to EEO guidelines.