Customer Service Representative Loan Consultant I
Customer Service Representative (Loan Consultant I) Lendmark Financial Services 45 reviews - Madera, CA Lendmark Financial Services is a consumer finance company that specializes in providing direct and indirect personal loans, automobile loans, debt consolidation loans, and merchant retail sales financing services. Lendmark operates over 319 branch locations throughout Georgia, Tennessee, Virginia, Maryland, Florida, North Carolina, South Carolina, Kentucky, West Virginia, Pennsylvania, Alabama, Mississippi, Arizona, California, Colorado, Idaho, Ohio, Texas and Washington. GENERAL SUMMARY: The Loan Consultant I provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy. Major Duties/Responsibilities: * Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers. * Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. * Actively market all branch products and services to individuals. * Perform all other duties as assigned by management. Qualifications BASIC REQUIREMENTS: * High School Diploma or comparable education or related training * 0-2 years consumer finance or related experience * Cash handling; computer skills; customer service skills * Ability to work with minimum supervision * Excellent communication skills * Proficient working knowledge of Microsoft Windows, Excel and Word Applications PREFERRED/DESIRED QUALIFICATIONS: * Associates or Bachelors Degree * Bilingual, Spanish/English 1 day ago - save job - original job Apply On Company Site Other jobs you may like Pump Installer Helper Employnet - Kerman, CA 1 day ago Easily apply Customer Service California Traffic Safety Institute - Madera, CA 5 hours ago Easily apply Billing Clerk Accountemps - Madera, CA Robert Half - 7 days ago Easily apply Client Service Representative Bank of America - Madera, CA 12 days ago Customer Service Specialist Best Buy - Merced, CA 5 days ago * Customer Service Representative jobs in Madera, CA * Jobs at Lendmark Financial Services in Madera, CA * Customer Service Representative salaries in Madera, CA Lendmark Financial Services 45 reviews Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume