The Loan Quality Analyst is a developing professional role. This role reviews loan documentation and the product processor and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

RESPONSIBILITIES:

• Review loan documentation to the product processor to assess for accuracy and guidance on critical data elements.

• Under supervision, administers defined procedures, analyses and report preparation.

• Identifies and resolves problems in a timely fashion following established guidelines.

• Refers more complex problems to their supervisor or manager for resolution.

• Trains and mentors, however does not have direct management responsibility (i.e., does not hire / terminate staff).

• Focuses on day-to-day deliverables, developing and delivering upon subject expertise.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

QUALIFICATIONS:

• Fundamental Knowledge of Business Processes, Systems and Tools used in the Loan Process

• Adequate Knowledge of Loan Products and Loan Services

• Previous Knowledge of risk types, policies and control measures and processes

• Fundamental Compliance with applicable laws, rules and regulations, and adhering to Policies

• Previous expertise of use of evaluative and ethical judgment to make decisions

• Understanding of Identifying, mitigating, resolving, managing and escalating risks and issues

• Ability to view multiple perspectives, prioritize, adapt and multi-task

• Fundamental ability to think strategically, considering the end-to-end, adjacent impacts to the broader system; to formulate strategies and innovate

• Basic ability to analyze and think critically and conceptually and interpretively to solve problems.

• Includes ability to identify opportunities, assess needs, conduct qualitative and quantitative analyses, synthesize insights and provide recommendations.

• Effectively communicate (written and verbal) and present with diplomacy;

• Ability to build and manage relationships through advising, collaborating, influencing, negotiative and persuading.

• Loan IQ exp. is a plus

EDUCATION:

• Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review ACCESSIBILITY AT CITI.

Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Citi enables growth and progress for individuals, communities, institutions and governments around the world and has been doing so for more than 200 years. They recognize that their ability to best serve their clients and customers comes from the diverse and engaged employee base and they work tirelessly to deliver opportunities for growth and development to the most talented people. This is a place where the best come to get better.