Quality Control Manager

Louis Dreyfus

Quality Control Manager

Wilton, CT
Paid
  • Responsibilities

    Louis Dreyfus Company, a privately held firm involved primarily in the international trading and merchandising of agricultural commodities is looking for a Quality Control Manager to join the Coffee team in the Wilton, CT office. This position is responsible for ensuring the efficient and accurate management and execution of contracts with suppliers, dealers and roasters for the Coffee Platform.

    Required Skills

    PRIMARY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

    • Responsible for quality control, which involves managing the sample room, functions. Performs sensory and physical quality analysis of Green Coffee purchases.
    • Determines QC results and proactively communicates via phone, email reports. Develops relationships with both suppliers and customers
    • Monitors the physical shipment of coffee delivery from origin to client, develops and monitors process to ensure adherence to contract schedule.
    • Ensures seamless sales contract execution, follows up to obtain approvals from clients; regularly sweeps position for open sales and unexecuted contracts.
    • Works with traders to identify new coffee types, blends. Promotes and supports sales function by building customer relationships leading to new business.

    ADDITIONAL RESPONSIBILITIES

    • Coordinates trade shows and client visits, volunteers with industry groups such as SCAA, Roaster Guild, CQI, etc.
    • Monitors developments within industry, including new competitors, customers and other trends.
    • Assists with the development of offer lists, and preparation of quality reports.

    Required Experience

    EDUCATION/PROFESSIONAL CERTIFICATIONS/LICENSES

    The following is the basic qualification:

    • High school diploma

    The following is the preferred qualification:

    • Bachelor’s degree

    EXPERIENCE

    The following are the basic qualifications:

    • Knowledge of coffee in a retail or laboratory environment
    • Experience with roasting and cupping of green coffee
    • Experience with sensory testing of coffee or food products

    The following is the preferred qualifications:

    • Quality certification including CQI, SQF, etc.

      KNOWLEDGE/SKILLS/ABILITIES (INCLUDING ANY PHYSICAL DEMANDS)

    The following are the basic qualifications:

    • Solid understanding of Green Coffee characteristics, including quality, origins and preparations
    • Knowledge of coffee import/export documentation and procedures and U.S. Customs procedures
    • Familiarity with legal contracts
    • Proficiency with word processing, spreadsheet and accounting software (e.g., Word, Excel, CATS)

    The following are the preferred qualifications:

    • Strong verbal and written communication skills
    • Ability to analyze problems and negotiate solutions
    • Ability to prioritize multiple tasks and meet strict daily deadlines independently
    • Detail oriented
    • Ability to speak read and write in Spanish

    WORKING CONDITIONS

    • Typical climate-controlled office environment.
    • Extensions of regular working hours are occasionally necessary to complete time-sensitive projects (especially during month-end and year-end closes), attend training or to respond to emergencies
    • Spends prolonged periods of time on the telephone
    • Domestic travel and international travel may be required

    *Louis Dreyfus Company provides equal employment opportunities to all without regard to race, color, religion, national origin, sex, sexual orientation, marital status, age, veteran status, disability or other classification protected by law.

  • Qualifications

    PRIMARY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

    • Responsible for quality control, which involves managing the sample room, functions. Performs sensory and physical quality analysis of Green Coffee purchases.
    • Determines QC results and proactively communicates via phone, email reports. Develops relationships with both suppliers and customers
    • Monitors the physical shipment of coffee delivery from origin to client, develops and monitors process to ensure adherence to contract schedule.
    • Ensures seamless sales contract execution, follows up to obtain approvals from clients; regularly sweeps position for open sales and unexecuted contracts.
    • Works with traders to identify new coffee types, blends. Promotes and supports sales function by building customer relationships leading to new business.

    ADDITIONAL RESPONSIBILITIES

    • Coordinates trade shows and client visits, volunteers with industry groups such as SCAA, Roaster Guild, CQI, etc.
    • Monitors developments within industry, including new competitors, customers and other trends.
    • Assists with the development of offer lists, and preparation of quality reports.
  • Industry
    Financial Services