Health Plan Training Specialist St. Louis, MO/en-US/LC/job/St-Louis-MO/Health-Plan-Training-Specialist_R0002102/apply In order to apply for a position at Lumeris, you must create an account using your email address and a password of your choosing. This account will allow you to receive notifications each step of the way through the job application process. With these updates, youll never have to wonder where you are in the process. Additionally, we can easily send pertinent documents to you for your review. Once you create the account, you may apply to any position you feel is a good fit without having to re-enter information. Thank you for your interest in Lumeris. Position: Health Plan Training Specialist Position Summary: The Health Plan Training Specialist will be responsible for delivery and evaluation of comprehensive training programs for a focused area within health plan operations. The Specialist will develop training materials, administer training programs, evaluate effectiveness of training against program objectives and collaborate with the business and management to recommend improvements. Job Description: Roles and Responsibilities * Develop and deliver targeted training solutions, including new hire onboarding and recurrent team training, in support of business objectives * Develop Health Plan Operations subject matter expertise through classroom attendance, job shadowing and on-the-job experience * Model the Lumeris values, promote a learning culture and cultivate a welcoming environment * Facilitate courses while demonstrating desired behaviors, including delivering in an engaging manner, communicating effectively, adhering to program expectations and managing the classroom * Develop training using instructional design methodology through all phases of development; including analysis, design, development, implementation and evaluation * Partner with area leaders, Instructional Designers, subject matter experts and learners to ensure that learning objectives, training content and delivery methods address identified needs * Ensure content accurately reflects current policies, procedures and regulatory amp; client standards * Manage classroom logistics, including scheduling rooms, preparing materials, tracking attendance and sending follow-up surveys * Evaluate trainee performance readiness throughout the training process; provide individualized, targeted feedback; and coach learners to help them succeed * Collaborate with Health Plan Training colleagues to enable knowledge sharing across the organization * Other duties as assigned Requirements: Experience, Qualifications and Education * Bachelors degree in Education, Instructional Design, Organization Communication, Industrial Organizational Psychology or related field strongly preferred * 2+ years of internal and/or external training experience, including virtual platform training delivery * Demonstrated ability to apply adult learning principles in the development and delivery of training * Demonstrated ability to effectively coach participants in a performance-based learning culture * Experience in the healthcare industry preferred * Successful classroom management, including preparing the room and materials in advance, encouraging active participation and effectively managing interruptions, pushback and questions. * Accomplished at inspiring and motivating others to perform well * Readily solicits and accepts feedback from others * Able to demonstrate flexibility, adaptability and resiliency while dealing with ambiguity * Able to manage and adapt to change * Exceptional written and verbal communication skills * Desire to continuously grow knowledge of the training industry, including new methodologies Lumeris is an EEO/AA employer M/F/V/D. Location: St. Louis, MO Time Type: Full time Status: XL - FTPosted 3 Days AgoFull timeR0002102 Join Our Growing Team! Lumeris serves as a long-term operating partner for organizations that are committed to the transition from volume- to value-based care and delivering extraordinary clinical and financial outcomes. Lumeris enables clients to profitably achieve greater results through proven playbooks based on collaboration, transparent data and innovative engagement methodologies. Lumeris offers comprehensive services for managing all types of populations, including launching new Medicare Advantage Health Plans, Commercial and Government Health Plan Optimization, and Multi-Payer, Multi-Population Health Services Organizations (PHSOs). Currently, Lumeris is engaged with health systems, provider alliances and payers representing tens of millions of lives moving to value-based care. Over the past seven years, we have tripled in size to more than 800 employees and built the only solution on the market with our proven outcomes. For the past six years, Essence Healthcare, a long-standing Lumeris client, has received 4.5 Stars or higher from the Centers for Medicare and Medicaid Services (CMS). Essence Healthcare was Lumeris pioneer client and has been leveraging Lumeris for more than a decade to operate its Medicare Advantage plans, which serve more than 60,000 Medicare beneficiaries in various counties throughout Missouri and southern Illinois. In 2018, Lumeris was named Best in KLAS for Value-Based Care Managed Services in the area of client-reported impact on the Triple Aim by KLAS Research. This was the third year in a row Lumeris received the award, and it has only been given for three years.nbsp; As the industrys most reliable and effective partner for developing population health management solutions, our success is driving tremendous growth in our company. Join us today in making a real difference in how healthcare is delivered! Why Join Lumeris? At Lumeris, you will be part of team that is focused on solving the nations healthcare problem, and you will be able to contribute to our purpose. Our environment is fast-paced, change-oriented and focused on growth and employee engagement. At Lumeris, we know that talent is best utilized when given the opportunity to succeed. That is why we have removed the boundaries that inhibit success and focus on fostering an environment that allows employees to utilize their talents.