JOB DESCRIPTION

The American Express Global Privacy Oversight are trusted advisors on compliance with Privacy Laws, Rules, and Regulations. We work to raise privacy awareness, drive compliance with both internal privacy policies and regulatory expectations across the organization. As a second line of defense function, Global Privacy oversee, provide expertise in, and challenge the identification, management, and mitigation of privacy risks across the company in line with the privacy risk management framework.

The Global Privacy Reporting team conducts data analysis to identify privacy risk metrics, communicates targeted reporting, and influences risk management strategy.

This position is hybrid and reports to Sheldon Pearson.

RESPONSIBILITIES

The Privacy Regulatory Intelligence & Reporting Manager is responsible for translating complex and evolving privacy regulatory requirements into clear, actionable reporting for senior leadership, board-level audiences, and governance committees. This role sits at the intersection of privacy laws/regulations and data interpretation, ensuring privacy obligations are not only understood but are measurable, trackable, and embedded into enterprise decision-making.

The ideal candidate will bridge legal and regulatory expectations with data-driven insights, developing meaningful privacy reporting and metrics frameworks enabling transparency, accountability, and strategic oversight.

• Translate Regulatory Requirements into Actionable Insights : Interpret global privacy regulations (e.g. GDPR, CCPA/CPRA) to define regulatory reporting obligations. Proactively evolve privacy reporting and metrics in response to evolving regulatory trends and industry best practices.
• Deliver Executive & Board-Level Reporting: Design and produce reporting for senior leadership, board, and committees-clearly articulating privacy risk posture, control effectiveness, and emerging issues in alignment with enterprise risk frameworks.
• Establish Privacy Metrics & Intelligence: Develop meaningful Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) to monitor adherence to privacy regulatory requirements (such as Data Subject Rights, Data Breaches, Consent Management). Partner with a cross-functional group of stakeholders in the design, data ingestion and reporting and escalation of privacy KRIs/KPIs.
• Build Scalable Reporting & Governance Frameworks: Create standardized, enterprise-wide reporting frameworks with consistent definitions, thresholds, and escalation criteria, aligned to privacy regulatory expectation and broader risk and compliance frameworks.
• Drive Cross-Functional Alignment & Continuous Improvement: Partner across Legal, Risk, Compliance, Technology, and various Business teams to translate privacy regulatory requirements into data-driven privacy oversight.

QUALIFICATIONS

Minimum Qualifications

• 3-5 years of experience in privacy, risk, compliance, or regulatory reporting in a highly regulated industry.
• Working knowledge of global privacy regulations and frameworks (e.g., GDPR, CCPA/CPRA).
• Experience developing reporting and materials for senior leadership and governance forums.
• Strong analytical skills with experience defining and tracking metrics (KPIs/KRIs).
• Ability to synthesize complex regulatory and qualitative/quantitative technical information into clear, actionable insights.
• Proficient in Microsoft Office (Excel, and PowerPoint) and analytical tools and visualization software (e.g., Tableau).
• Ability to think critically and independently, devote significant attention to details, and remain highly organized.
• Strong interpersonal and collaboration skills, including the ability to develop relationships with senior leaders and stakeholders in a global environment while appropriately influencing without direct authority.
• Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.
• Bachelor’s degree preferred
• Professional industry recognized certification in Privacy preferred (CIPM/CIPP-US/CIPP-E, etc.) a plus.

Preferred Qualifications

• Bachelor’s degree preferred
• Professional industry recognized certification in Privacy preferred (CIPM/CIPP-US/CIPP-E, etc.) a plus.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

ABOUT US

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

ABOUT THE TEAM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.