Job description

At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our New York, New York office.

Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

As a Manager of Fraud Analytics you will analyze HSBC transactions, customer and fraud data in order to create, recommend, implement and optimize fraud rules and strategies and provide analytic and SME support to new products, services, and functionality for WPB and Fraud Management. Coordinates assignments which may encompass production support, system enhancements, product upgrades, and development projects. Participate in the installation, testing, and implementation of vendor supplied software upgrades and engage in on-call support duties.

Here’s what you can expect:

As a Manager of Fraud Analytics you will utilize SAS EG, and other analytics tools, to analyze historical transaction data across a range of products to identify new fraud trends and areas of strategy optimization. Prioritize and implement Fraud initiatives and strategies based on fraud outcomes, portfolios, and business goals and forecast future fraud losses and track performance against plan. Develops and presents recommendations to Management team and works to help determine and implement best-in-class, functionality, and ideas.

Requirements

Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions.

• A Bachelor’s degree or equivalent experience in computer science or related field.

• Minimum of five years’ relevant experience. Prior knowledge of fraud is preferred but not required.

• Excellent analytical skills with proficiency in the relevant programming language(s), i.e. SAS/SQL/R/Python

• The ability to work with limited supervision; the ability to make decisions regarding assigned projects independently or with limited direction from management.

• Ability to discuss complex analytics with both experts and senior management.

• Ability to lead groups of individuals on a project basis; the capability to render quick, decisive actions as required by sudden crises.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.