JOB DESCRIPTION

The Client Manager - Global Client Group is a highly visible, strategic role managing relationships with some of American Express’ largest and most sophisticated global clients. You will own and grow a portfolio of multinational enterprises, serving as a trusted advisor to senior stakeholders across Procurement, Finance, Treasury, and the C-suite.

The role combines strategic client leadership, commercial growth, and operational execution-focused on expanding T&E and B2B payment solutions while delivering differentiated client value.

RESPONSIBILITIES

Strategic Client Leadership & Growth

• Own retention, profitability, and growth across a portfolio of global enterprise clients
• Develop and execute account strategies that expand share of wallet across T&E, B2B, and emerging payment solutions
• Align Amex capabilities to client priorities including payments modernization, working capital, and digital transformation

Executive Relationship Management

• Build relationships with senior client leaders including CPOs, CFOs and Treasurers
• Serve as a strategic advisor on payment innovation and optimization
• Lead complex client engagements, negotiations, renewals, and global change initiatives

Global Account Execution

• Drive coordinated global account plans and pipeline growth across regions and business units
• Lead cross-functional teams across product, risk, legal, operations, and servicing to deliver seamless client outcomes
• Execute complex regulatory, operational, and commercial initiatives globally

QUALIFICATIONS

Minimum Qualifications

• Significant experience managing large global clients in commercial payments or financial services
• Proven success driving growth through strategic, consultative selling
• Experience engaging executive stakeholders and leading complex negotiations/RFPs
• Strong understanding of Commercial Card T&E and/or B2B payment ecosystems
• Strong program management skills with the ability to plan, coordinate, and deliver complex initiatives on time
• Comfort in fast-paced, ambiguous environments by adapting quickly to evolving priorities, business needs, and stakeholder dynamics
• Ability to influence across a highly matrixed global organization
• Exceptional communication, analytical, and financial acumen

Preferred Qualifications

• 8+ years in Commercial Card T&E or B2B payments
• Knowledge of P2P, ERP integrations, supplier payments, and working capital solutions
• Experience managing global programs across multiple regions and regulatory environments
• Strong understanding of the commercial payments and fintech landscape

What sets this role apart

• Ownership of relationships with leading global enterprises
• Combination of strategic relationship management and revenue growth
• Opportunity to shape enterprise payment strategies at global scale
• High visibility with senior leaders internally and externally

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

ABOUT US

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

ABOUT THE TEAM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.