Job Description

The primary purpose of this position is to work with Ent's/Wings' mortgage production staff, members and potential members to assist them in identifying and securing a mortgage loan that is appropriate for achieving their financial goals, including home ownership. The Manager coordinates their team's origination of compliant files for conventional, FHA, and VA lending for a pre-determined amount of mortgage volume that is determined on a yearly basis. The Mortgage Department provides our community the highest quality member mortgage experience. We strive to be our community's first choice when deciding how to achieve their homeownership goals. We deliver value for our membership with our depth of product offerings, competitive pricing, simplified process and commitment to member service throughout the life of the loan. This role's major priorities will fluctuate with time spent on various activities due to factors such as changing market conditions, team composition, new regulations, or other emergent needs.

Essential Functions

• Oversee the meeting of goals and operation of the mortgage loan production department.
• Manage mortgage staff to provide training, direction, standards and evaluations. Coaches and leads staff in external loan origination and the highest service quality levels.
• Work cross functionally for better delivery of front and back-end mortgage processes. Participate in mortgage teams for QC, underwriting, compliance and P&P updates. Originate employee and high profile member mortgage loans.
• Collaborates with Business Development and Marketing for product education, and sales objectives.
• Monitor weekly and monthly mortgage loan production reports and ensure all compliance. Daily oversight of the pipeline, web, phone and face-to-face applications.
• Monitor competitors' interest rates and mortgage loan marketing programs. Make recommendations for mortgage loan product and service enhancements.
• Develop seminars and educational mortgage loan outreach programs. Research potential programs and cost benefit analysis. Monitor MMG and Mortgage Currentcy, eFanniemae, and AllRegs sites for pertinent information.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications

Minimum Formal Qualifications for this Position

• Bachelor's Degree in Business Administration, Finance, Communications, or related field of study.
• 7+ years' lending experience (either consumer or mortgage) to include: Required
• 3+ years' mortgage lending/sales experience. Required
• 2+ years' supervisory experience. Required

Technical or Specialized Knowledge/Skills:

• Strong sales and mortgage loan product and underwriting requirements experience.
• Excellent interpersonal and communication skills.
• Must be able to handle multiple projects at a time.
• Comprehension of mortgage lending compliance regulations, conventional, FHA and VA experience for structuring loan programs.
• Extensive experience with FNMA DU automated underwriting system.
• Advanced communication, relations, and coaching skills.
• Must be skilled in developing educational materials and programs for members and staff.

Certifications Required:

• Colorado Driver's License with an acceptable driving record. required
• Able to obtain and maintain NMLS registration in good standing. required

Environmental, Physical and Psychological Requirements

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Lifting - Rarely (40 Lbs)
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Occasionally
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Occasionally
• Noises louder than normal speaking volume - Occasionally
• Temperature Changes - Rarely
• Atmospheric Conditions - Rarely

Additional Information

The pay range for this position is: $130,228.80 to $143,956.80 per Year (S18)

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

This position is eligible for a monthly incentive plan.

Benefits Summary Sheet

At Ent Credit Union, we offer a comprehensive benefits package, including:

• Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network.
• 401(k): 3% automatic contribution after three months, plus up to 6% matching.
• Paid Time Off: During your first year, enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there.
• Volunteer Time Off: Paid time off to give back to the community.
• Education Support: Up to $10,000 annually for higher education and assistance for certifications.
• Exclusive Discounts: Significant savings on home, car, and personal loans.

For more information about our outstanding benefits please visit our careers page at www.ent.com/careers.

We anticipate this position to close on 02/13/2026. Please submit your application at your earliest convenience to be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)