Manager, Risk | Premium Products & Experiences, Travel

As a Risk Manager at Capital One you’ll be responsible for working with business partners to identify and mitigate potential risks to Capital One. Risk Managers at Capital One are the front line of defense to ensure our Company remains stable and profitable. Risk Managers at Capital One are highly motivated Risk Management professionals with excellent organizational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

As a member of the Premium Products & Experiences Risk Management team you will apply your analytical, risk management, and project management skills to support the Capital One Travel team. If you want to be part of a thriving business that values unique perspectives, challenges the status quo, and pioneers risk management we need you!

As a Manager level risk advisor you will:

Have an opportunity to support a fast growing business through product development lifecycle from ideation to execution.

Advise and consult with risk and business teams to help develop well-designed products, processes, and supporting technologies and implement risk management practices; support our business partners to drive the risk/return trade-off decisions

Partner closely with the business teams to lead and deliver on our well-managed agenda

Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsels, auditors, and other risk associates

Manage multiple tasks and meet deadlines, independently and with team collaboration

Support risk event remediation and complaints impacting customers stemming from process breakdowns or other problems, helping develop permanent corrective actions

Work across the division to execute the first line risk assessments, consulting on effective challenge, and assist with establishing risk mitigation plans

Participate in or lead risk forums and contribute to continuous improvement of risk management practices

Stay abreast of the changing regulatory environment and understand the impacts to the business areas that you support

Review, analyze, assess risk, & document effective controls to cover gaps enhancing the control suite effectiveness (CSE)

Other risk efforts, including but not limited to: audit/exam support, control testing

Here’s what we’re looking for in an ideal teammate:

You are a critical thinker who seeks to understand the business, its processes, risks and control environment

You create energy and an environment that fosters trust, collaboration, and belonging.

You possess a relentless focus on quality and timeliness

You adapt to change, embrace bold ideas, and are intellectually curious.

You like to ask questions, test assumptions, and challenge conventional thinking.

You develop influential relationships based upon shared risk objectives

You do the right thing and lead by example

You have a passion for coaching and investing in the betterment of the team

Basic Qualifications:

At least 2 years of experience supporting, partnering and interacting with internal business clients

At least 3 years of experience in project, process, or risk management

Preferred Qualifications:

2+ years experience in working in the travel industry

4+ years of experience supporting, partnering and interacting with internal business clients

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $146,100 - $166,700 for Risk Manager

Richmond, VA: $132,800 - $151,600 for Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

If you’ve heard our name before and are eager to find out more about us, hold that thought. Because we’re here to lift the lid on our collaborative and empowering culture, our diverse and supportive teams, plus our innovative approach to banking. Add to that the huge range of training, professional development, and personal growth opportunities we offer, and it should be easy to see why so many people are choosing to explore life at Capital One.