Operations Associate Morgan Stanley 2,584 reviews - Gilbert, AZ Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Position Summary The Operations Associates work closely with all teams across the business as well as Wealth Management Operations to provide operational client support in a virtual branch environment. They utilize multiple applications, including a workflow platform, to process paperwork and other transactional requests. These Associates also work on projects and/or remediation efforts as outlined by the business. This is an essential role in supporting the phone team and key to the teams collective success. Role Responsibilities Process and follow-up on phone team support and client service requests to ensure execution on time Set appropriate timeline expectations for requests and follow-up within that time frame Research and resolve problems with both internal and external clients accurately and on time Ability to handle a high volume of requests in a fast-paced environment Effectively navigate firm systems for any workflow processing and client requests Provide world-class customer service to both internal and external clients in all interactions Apply Firm verification policies and procedures for all clients to avoid identity theft and fraudulent activity Keep current on SEC/FINRA, Compliance and Firm guidelines and apply to all activity to ensure risk mitigation Risk recognition and mitigation, including ensuring a deep understanding of and adherence to all policies and procedures. Uphold requirements of the Quality Assurance guidelines. Other duties as assigned Position Requirements College degree or equivalent experience 0-1 years relevant industry or internship experience preferred Excellent written and interpersonal skills Excellent interpersonal and client service skills Strong organizational skills, attention to detail and proactive follow-up Strong computer skills Self-motivated / self-starter with excellent work ethic Ability to work in a high activity environment Basic clerical and administrative skills 12 hours ago - save job - original job Apply On Company Site Other jobs you may like Operations Associate Public Consulting Group - Phoenix, AZ 1 day ago Powder Coating Operations First Impression Ironworks - Gilbert, AZ 16 days ago Enrollment Operations Associate Public Consulting Group - Phoenix, AZ 22 days ago Operations Associate Financial Engines - Phoenix, AZ 22 days ago Operations Associate DICK'S Sporting Goods - Gilbert, AZ Dick's Sporting Goods - 30+ days ago * Operation Associate jobs in Gilbert, AZ * Jobs at Morgan Stanley in Gilbert, AZ * Operation Associate salaries in Gilbert, AZ Morgan Stanley Morgan Stanley 2,584 reviews Morgan Stanley is a leading global financial services Firm providing investment banking, securities, wealth management and investment... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume