Job description

Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

As the Mortgage Business Systems Analyst, you will be responsible for the following:

Enhancement and maintenance of the Mortgage Point of Sale and Loan Originations Systems. Responsibilities include gathering and documenting user requirements, participating in system enhancement managed releases, completing Strategic Initiative project deliverables, and supporting issue resolution. Work closely with business subject matter experts and assist other units within Mortgage Systems Administration.

Gather, review, and document user requirements for applications within HSBC Mortgage and other business units. Recommend most effective solution and provide direction to systems change requests from business units. Serve as liaison with HTS, vendor(s), and/or other areas to ensure user requirements are properly defined and implemented. Develop, analyze, and execute testing scenarios and/or scripts. Coordinate with business groups, Systems Admin, and HTS to report and resolve defects. Assist with business UAT as needed including planning/preparation and execution. Coordinate activities and manage project deliverables as required and Coordinate project status during development and after implementation; monitor systems business as usual effectiveness on a regular basis and coordinate activities with other areas as required.

Here’s what you can expect:

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realize their ambitions.

For this role, HSBC targets a fixed pay range between $65,600 and $98,300.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Requirements

Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions.

• 3- 5 years Business Analyst experience as well as knowledge of Mortgage Point of Sale and Loan Originations Systems.

• Minimum of 3-5 years proven bank, mortgage business, mortgage systems related experience or equivalent is an added advantage.

• Minimum of associate’s degree in business, management information systems, related field or equivalent experience.

• Proven communications, organizational, analytical, administrative, problem-solving, project management and interpersonal skills.

• Proficiency with personal computers as well as pertinent HSBC systems and software.

• Ability to meet project deadlines and objectives independently and within a team

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.