Loan Officer - NCA (3313) in Santa Ana, CA at Mr. Cooper Date Posted: 5/29/2018 Job Snapshot Employee Type: Full-Time Location: Santa Ana, CA Job Type: Other Experience: Not Specified Date Posted: 5/29/2018 About Us Based in Dallas, Texas, Mr. Cooper provides quality servicing - origination for homeowners throughout the United States. With over two decades of experience, Mr. Cooper is a recognized leader in the mortgage industry. The company serves customers at every point of the home loan journey, meeting the constantly evolving needs of homeowners and the industry itself. Job Description Ready to be a Cooper too? This might just be right up your alley! MR. COOPER - WHO WE ARE: Were here to keep the dream of home ownership alive. Oh, and while were at it, were determined to change the lending industry itself. Its simple, but it wont be easy. And well need a great team behind us. (Thats where you come in.) We want to show the world that transparency, candor and collaboration arent just good values. Theyre good business. Working here isnt for people who want to punch a clock. Its for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living. WHAT YOU'LL DO: POSITION OVERVIEW Job Summary: The Mortgage Professional II (Loan Officer) is responsible for soliciting new residential mortgage business by taking qualified, inbound calls from company generated marketing leads. Responsible for building rapport, analyzing financial situations and determine the appropriate loan product for customers needs. Essential Job Functions Provide sales support and strong communication to customers, processors and management from loan pre-qualification to loan closing, while maintaining production standards at minimum acceptable levels as set by management. Actively develop and maintain a network of relationships as a source of new mortgage loan business and meet established loan quality and production goals Complete mortgage applications using Company loan product system, including initial required documentation and stipulations. Must ensure compliance with company policy and government regulations. Maintain production reports for leads and sales contact, pipeline and other pertinent sales activity reports. Effectively manage and follow-up on leads generated through various Markeing Department efforts. Excel in a fast paced environment with the ability to multitask and follow up with multiple customer and work on multiple files daily Education / Experience Requirements: High school diploma or state accepted equivalent is required Graduation from a 4-year college or university with major course work in a dicipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job. Proven successful consumer lending sales experience (minimum 2 years), working with NCA business preferred Must have passed UST and be licensed in at least one state. Proficient computer skills including Microsoft Office Suite, and other mortgage / banking software. Excellent interpersonal, written and oral communication skills (Bi-lingual fluency a plus). Connects very quickly to clients Must have strong sales and closing techniques. Ability to take initiative and responsibility. Strong problem solving ability with multiple systems and scenarios. Organizational skills and attention to detail. Ability to prioritize tasks in a fast paced environment. Proficient in Microsoft Office/Excellent computer skills Physical Requirements: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed; may require walking, primarily on a level surface, throughout the day; reaching above shoulder heights, below the waist or lifting as required to file documents or store materials; proper lifting techniques required; may include lifting up to 25 pounds for files or paper. Job Requisition ID: 3313 Job Category: Sales Primary Location City: Santa Ana Primary Location Region: California Primary Location Postal Code: 92705 Primary Location Country: United States of America Posting Organization: Mr. Cooper Line of Business: Originations - Irvine Additional Posting Location(s): Alternate Requisition: No