Job Description

If you could create your list of “must haves” and “non-negotiables” for your next career move, what would they be?  If you can appreciate the opportunity to be able to work from home and/or in the office as you see fit, earn an income commensurate with your performance, have an amazing culture that allows you to meet and exceed your potential, as well as, an environment that allows you a legitimate equal opportunity to become unequal, it’s time we had a conversation!

National General Insurance is a people-first focused training company that just happens to do Insurance.  We are one of the fastest growing, most amazing Property and Casualty Insurer in the United States that you have probably never heard of……yet.  Regardless of your educational background or our current employment status, you may be a true fit with us and all the opportunity we provide.  We believe it’s not about the WHAT, but instead, about the WHO you are. We can teach you what you need to know with our world-class training and leadership. 

So, stop doing the same thing over and over again expecting different results in your life/career and bring your work-ethic, coachable mindset and amazing attitude in to meet with us so we can interview each other today!

We are searching for enthusiastic, motivated, and dedicated Inside Sales Agents to join our growing team in the Hillsboro (Portland), OR office.  Prior sales experience is not necessary but the motivation and passion for being a successful salesperson is a must! We offer a multi-tiered and in-depth paid training program to provide you with all the tools you need to be successful in our inbound sales center environment. Training covers the Property & Casualty insurance industry, National General Products and Systems, and proven sales techniques to empower you for success.

COMPENSATION

Our high performing first year sales agents earn an average of $55,000 to $60,000 per year with an hourly base pay and uncapped commissions and incentives.  Second and third year agents’ average yearly earnings of up to $85,000.

• Don’t have your Property and Casualty license? – We’ll pay for you to get your P&C license!

• Already have a General Lines Property & Casualty license? – Receive a $700 bonus for being licensed!

START DATES AVAILABLE

Unlicensed: Monday, January 11th 2021

Licensed: Monday, February 1st 2021

WHAT MAKES NATIONAL GENERAL INSURANCE UNIQUE?

• Ability to sell a multitude of industry-leading products from our partner carriers

• Entrepreneurial, performance-based and results-focused culture

• Company paid training

• Above market compensation plan with unlimited earning potential

• Plentiful, highly-converting qualified leads

• Internal advancement opportunities – grow with us!

  • Agent, Senior Agent, Executive Agent

  • Team Lead, New Hire Team Lead, Site Leader, Affinity Account Manager

• Sales contests, prizes and competitions

• Fun and relaxed work environment including arcade games and ping pong

PRIMARY PURPOSE:

Responsible for developing expertise in Property and Casualty insurance, and selling Property and Casualty products based on client needs.  This role uses cutting-edge technology to provide quotes and sell policies across multiple insurance lines and carriers.  In addition, this role is responsible for providing outstanding client service and creating a positive relationship between National General and its prospective clients.  This position may also participate in cross-training and necessary licensing to support selling of Accident and Health products.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Acquire licensing and appointments required to sell property and casualty insurance products in all necessary states

• Responsible for using various systems to track, gather information and answer customer inquiries

• Identify customer needs and work to meet those needs using sales tools and techniques

• Develop expertise in sales skills

• Develop expertise in property and casualty insurance across all product lines, including ancillary policies

• Educate clients on insurance needs and products

• Pair knowledge of insurance products available with listening skills to identify and provide products that best meets each customer’s needs 

• Provide value to a sales team by working collaboratively to support the team’s energy, morale, and production

• Meeting key performance metrics such as sales, productivity and quality requirements

• Strive to sell the NatGen Insurance product that meets the customer's need or other products when appropriate

• Perform other duties as requested, including attending required meetings, continuing education, and all-team meetings

• Understand the team culture and demonstrate the commonly held values to contribute positively to the working environment

MINIMUM SKILLS AND COMPETENCIES:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED)

• Complete New Hire Technical Training Program

• Active and valid Property and Casualty license or ability to acquire as part of our training program within 60 days of hire

• Ability to be qualified by Department of Insurance to be appointed as a licensed sales agent by multiple insurance carriers – which may include additional criminal background and credit checks as required by the Department of Insurance

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Demonstrates adequate/accurate typing speed while talking to the customer

• Demonstrate a working knowledge of auto policies and procedures

• Demonstrate thorough knowledge of underwriting guidelines

• Demonstrate thorough knowledge of billing guidelines

• Demonstrate professional phone etiquette

• Demonstrate proficiency with Sales systems

• Must possess effective verbal and written communication skills

• Must perform well in high-energy, dynamic and team-oriented environments

• High degree of initiative, mature judgment, and discretion

DESIRED SKILLS:

• Associates or Bachelor’s degree, or equivalent customer service experience

• Prior experience working with the public in a customer service or sales environment

• Ability to make the “Human Connection” and empathize with the customers

• Ability to negotiate in order to adequately sell the brand and product

• Basic math skills

• Strong attention to detail, organization skills, and timeliness in order to meet customer service expectations

• Ability to think analytically

• High degree of dependability and motivation

• Bilingual

Company Description

National General Insurance is a personal lines insurance company with industry roots that date back to 1939. We offer vehicle, home, accident and health insurance products, in addition to lender services products, tech solutions and more. National General is a forward-thinking, agile and opportunistic business, which has evolved to become one of the fastest growing insurance carriers in the industry. We serve millions of policyholders and have more than 9,500 employees in offices located throughout the U.S. As a certified Great Place to Work® employer, we are proud to offer competitive compensation and benefits packages. National General employees enjoy a generous paid time-off program and company-paid holidays, medical, dental and vision plans, prescription drug plans, short-term and long-term disability plans, company-paid life insurance, 401(k) plans with an employer match, and more. National General also offers tuition reimbursement in addition to exceptional internal training and education programs designed to build careers within the company. We value the diversity of ideas and unique skills of our team members, and recognize the ways in which their talents, contributions and individual viewpoints contribute to our success as a company. Join the NatGen team, and find out how you can grow with us! National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.